NOC Engineer, 12 Noon - 8 Pm

TEKsystems • New York, NY

3d • $28 - $32 • Hybrid

About The Position

The Network Operations Center (NOC) Engineer is a junior- to mid-level engineering position in the Information Services Department. The role supports day-to-day operations of the firm’s global network, data center local area network, servers, computing infrastructure, and the integrity of the firm’s data and application runtime environments. The engineer assists users and other Information Services personnel by phone and email, with customer service and prompt attention to user needs expected. The position supports Microsoft Windows networks, including Microsoft and third-party applications, Windows servers, and WAN and LAN connectivity. It also handles incident management, written and verbal communications, and troubleshooting with limited direct supervision. The position is a contract role based in New York, NY, and is described as hybrid. The stated schedule is 12 noon to 8 p.m.; willingness to work any shift, including weekends and holidays, and flexibility to cover other shifts when needed are expected.

Requirements

• 3–5 years of network operations experience in a midsize to large environment.
• Windows 2000/2003/2008/2012/2016/2019 administration experience.
• Exchange 2010/2016/2019 support experience.
• Experience with network monitoring tools, such as SolarWinds.
• Network troubleshooting skills, including ping, tracert, and nslookup.
• Knowledge of Windows infrastructure services, including WINS, DNS, and Active Directory.
• Experience supporting a VMware virtual server environment.
• Ability and willingness to work any shift, including weekends and holidays.
• Team-player approach and flexibility to cover other shifts when needed.

Nice To Haves

• Large law firm support experience.
• Customer support experience.
• Basic Microsoft SQL 2008/2019 support experience.
• Document management iManage experience.
• Citrix and RSA support experience.
• Basic PowerShell scripting; PowerShell experience is described as a plus.
• MDM support experience.
• EMC Networker backup experience.
• Hands-on server or data center experience.
• Microsoft or VMware certifications.

Responsibilities

• Support day-to-day operations of the firm’s global network, data center local area network, servers, and computing infrastructure.
• Help maintain the integrity of the firm’s data and application runtime environments.
• Assist users and other Information Services personnel by phone and email, providing customer service and prompt attention to user needs.
• Support Microsoft Windows network components, including Microsoft and third-party applications, Windows servers, and WAN and LAN connectivity.
• Handle incident management, written and verbal communications, and troubleshooting with limited direct supervision.

Benefits

• Medical, dental, and vision coverage, if eligible.
• Critical illness, accident, and hospital coverage, if eligible.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
• Voluntary life insurance and AD&D coverage for the employee and dependents, if eligible.
• Short- and long-term disability coverage, if eligible.
• Health Spending Account (HSA), if eligible.
• Transportation benefits, if eligible.
• Employee Assistance Program, if eligible.
• Time off/leave, including PTO, vacation, or sick leave, if eligible. Individual eligibility and terms may depend on job classification, length of employment, elections, and plan or program terms.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed