Night Transportation Manager

Werner Enterprises•Houston, TX

About The Position

The Night Transportation Manager builds and maintains relationships with drivers by understanding and addressing their needs, including home time, payroll, utility, equipment breakdowns and issues, and logging violations. Communication and support are provided through company and customer operating systems, driver telematics, face-to-face conversations, and phone or text. The role partners with Dedicated and Associate Logistics Managers to optimize driver loads based on freight and route details while accounting for driver needs and availability. It also supports customer service expectations and works with internal departments and external vendors to maintain operations and a full board of drivers. Regular, timely attendance for the scheduled shift is required. The position requires the ability to perform the listed physical activities, including reading documents and computer screens, using a phone, communicating in person, standing and walking, and occasional climbing, stooping, squatting, kneeling, and lifting over 10 pounds.

Requirements

Strong organizational skills.
Proven management ability.
Ability to operate a computer terminal and satellite communications system.
Timely and regular attendance according to the scheduled shift.
Physical ability to read documents and computer screens, answer phones, communicate in person, stand and walk, perform occasional climbing, stooping, squatting, and kneeling, use a phone, type and write, and lift more than 10 pounds.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or Transportation/Logistics, and/or two to three years of fleet management or truckload transportation experience.
Six months to one year of supervisory experience.

Responsibilities

Build and maintain driver relationships by understanding and meeting driver needs, including home time, payroll, utility, equipment breakdowns and issues, and logging violations.
Use operating systems, customer operating systems, driver telematics, face-to-face communication, and phone or text communication to address driver needs.
Partner with Dedicated and Associate Logistics Managers to optimize driver loads according to origin, destination, freight type, mileage, stops, directions, driver needs, and availability.
Understand and follow customer dynamics, service expectations, goals, and initiatives to improve value for the customer and Werner.
Interface with billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
Work with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers.
Perform other related duties as assigned by the Dedicated Logistics Manager.
Maintain timely and regular attendance according to the scheduled shift determined by supervisory personnel.