Night Transportation Coordinator

US Foods•Manassas, VA

7d•$21 - $33

About The Position

The Coordinator, Transportation supports transportation and logistics functions by performing general clerical activities and assisting with backhauls. The role handles communications and administrative work that help transportation operations run effectively, including communicating route updates, maintaining reports and files, resolving damages and shorts issues, and coordinating backhaul appointments and information.

Requirements

At least two years of experience in a warehouse administrative or clerical position.
Effective verbal and written communication skills.
Strong telephone and customer service abilities.
Strong math, analytical, and organizational skills, with close attention to detail.
Basic computer skills and knowledge of Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities to address problems of limited scope.
Strong teamwork skills and the ability to support others in the department and division.
High school diploma or GED/equivalent.

Nice To Haves

Prior logistics, transportation, and/or warehouse experience.
Knowledge of DOT Hours of Service Regulations.
Knowledge of the geographic delivery area.
Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic, or similar systems.

Responsibilities

Answer incoming calls and help resolve issues raised by drivers, sales representatives, and customers.
Communicate route updates to drivers.
Use software such as MS Excel, Omnitracs, Tandem, and Kronos to create, update, and communicate transportation reports and files.
Maintain or update materials such as attendance records, DVIRs, backhaul spreadsheets, delivery-window dispatch information, driver key logs, trailer temperature logs, route updates, network updates, and other transportation metrics.
Assist with the damages and shorts process by notifying vendors and drivers, working toward resolutions, and completing associated paperwork.
Communicate operational information to appropriate recipients, including backhaul arrivals, daily dispatch information, scheduling or rescheduling, Omnitracs service updates, abnormalities, and delivery issues.
Assist with logistics operations by scheduling pickup appointments for backhaul orders and vendors for the division.
Complete related paperwork and communicate backhaul and logistics information as needed.
Perform other duties as assigned by the manager.