Transportation Manager

LSG Sky Chefs • Dallas, TX

16h • Onsite

About The Position

The Transportation Manager leads transportation and fleet operations, ensuring safe, compliant, and efficient freight movement while meeting customer service expectations. The role oversees transportation supervisors, dispatch teams, drivers, and support staff, with responsibility for route execution, on-time delivery, safety, productivity, regulatory compliance, and cost management. The manager develops frontline leaders, optimizes transportation operations, manages fleet resources, and uses data and performance metrics to identify opportunities and improve service levels.

The position coordinates catering deliveries to aircraft, working with high-lift trucks, transport vehicles, and support equipment to ensure accurate and timely meal deliveries. It also coordinates with airline and airport operations teams and responds to changing operational needs. The job description identifies the location as Des Plaines, USA, specifies an on-site work arrangement, and lists a salary range of $87,731.91 to $113,830.61.

Requirements

• Bachelor's degree in Operations Management, Supply Chain, Business Administration, Engineering, or a related field; equivalent leadership experience may be considered.
• 5+ years of progressive leadership experience in manufacturing, food production, logistics, warehouse, distribution, aviation catering, or other high-volume operational environments.
• Experience leading multiple departments or business functions through frontline supervisors.
• Demonstrated success managing large teams, including indirect oversight of 100+ hourly employees.
• Ability to coach, develop, and hold leaders accountable for performance and results.
• Strong understanding of labor management, workforce planning, scheduling, and productivity improvement.
• Experience managing operational metrics related to safety, quality, service, labor, and cost.
• Track record of driving continuous improvement initiatives and operational efficiencies.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency with Microsoft Office and operational reporting systems.

Nice To Haves

• Experience in food manufacturing, airline catering, production, distribution, or highly regulated operational environments.
• Lean Manufacturing, Six Sigma, or Continuous Improvement certification.
• Experience working in FDA, HACCP, GMP, or other regulated environments.
• Knowledge of labor relations and unionized work environments.
• Experience leading organizational change and large-scale operational improvement initiatives.

Responsibilities

• Manage catering deliveries to aircraft by coordinating high-lift trucks, transport vehicles, and support equipment.
• Drive on-time performance and schedule compliance within required aircraft turnaround times and operational deadlines.
• Coordinate with airline and airport operations teams, including flight crews, gate agents, ramp personnel, and catering production staff.
• Manage last-minute operational changes, including flight delays, gate reassignments, aircraft swaps, special meal requests, and equipment shortages.
• Ensure drivers, vehicles, and operations adhere to airport security protocols, airside driving regulations, food safety standards, and company policies.
• Oversee fleet and equipment condition and availability, report defects, and coordinate maintenance activities.
• Track and analyze performance metrics, including on-time delivery rates, service failures, delays, vehicle utilization, labor productivity, and service quality.
• Identify process gaps, resolve service disruptions, and implement operational efficiency and continuous improvement solutions.
• Lead transportation supervisors, dispatch teams, drivers, and support staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager