Night Security Guard

TPG Hotels & Resorts•Atlanta, GA

12h

About The Position

The Night Security Guard helps maintain the safety and security of the hotel, its guests, employees, and property during the overnight shift. The role involves conducting routine patrols, monitoring security cameras and access points, responding to guest concerns and security incidents, enforcing hotel policies, documenting activity, and communicating with hotel management and the incoming guard. The guard may also assist with emergency procedures and contact emergency services when necessary. The position requires professionalism, sound judgment, dependability, alertness throughout the overnight shift, and the ability to work independently. The guard must follow hotel procedures and maintain confidentiality regarding guest information and hotel operations.

Requirements

Strong observation, communication, and problem-solving skills.
Ability to remain alert and attentive throughout the overnight shift.
Ability to handle difficult situations calmly and professionally.
Ability to walk and stand for extended periods and conduct routine property patrols.
Dependable, punctual, and able to work independently.
Ability to follow hotel policies, security procedures, and instructions from management.
Ability to maintain confidentiality regarding guest information and hotel operations.
Valid security guard license or certification, if required by applicable law.

Nice To Haves

Previous security experience preferred.

Responsibilities

Conduct regular patrols of the hotel, including the lobby, hallways, stairwells, parking areas, entrances, exits, and other designated areas.
Monitor security cameras and report suspicious activity, safety hazards, or security concerns.
Ensure hotel entrances and exits are secured according to hotel procedures.
Monitor parking areas and ensure vehicles comply with hotel parking policies.
Address disturbances, unauthorized visitors, loitering, and violations of hotel policies professionally.
Respond promptly to guest complaints, noise complaints, disturbances, and security incidents.
Assist hotel employees with safety concerns and potentially disruptive situations.
Document incidents, unusual activity, property damage, and policy violations in security logs or incident reports.
Contact law enforcement, emergency medical services, or fire department personnel when necessary.
Enforce hotel policies regarding trespassing, unauthorized access, smoking, and other applicable rules.
Monitor the property for fire hazards, water leaks, suspicious packages, and other safety concerns.
Assist with emergency procedures, evacuations, and other emergency situations as directed.
Maintain a professional appearance and courteous demeanor when interacting with guests and employees.
Report maintenance issues, suspicious activity, and safety hazards to management promptly.
Maintain communication with the front desk and management throughout the shift.
Complete shift reports and communicate outstanding issues to the incoming security guard or management team.
Maintain a visible security presence throughout the property and complete assigned patrols and security checks consistently.
Respond promptly and appropriately to incidents and guest concerns, and immediately notify management of serious incidents, safety risks, or suspicious activity.
Maintain accurate and detailed security logs and incident reports.
Follow hotel policies and procedures and demonstrate professionalism, accountability, and good judgment.