Night Replenishment Manager

The Home Depot•Huntsville, AL

1d•Onsite

About The Position

Night Replenishment Managers are members of the store leadership team and oversee freight-handling activities, including freight unload, pack out, and pack down. They communicate priorities, ensure nightly tasks are completed, and keep freight moving smoothly throughout the store. They teach, coach, and train associates on company policies and procedures and promote safe work practices. At times, the NRM may be the only manager available and must make business and associate decisions in partnership with appropriate resources and in accordance with SOPs. The role provides input to the Store Manager and Assistant Store Managers on associate performance and talent planning, and may participate in associate selection as needed. The position has no direct reports and typically reports to the Store Manager. No travel is required. Responsibilities are divided across people leadership, replenishment, safety, and shared Manager on Duty duties. The role provides in-the-moment coaching and recognition, supports performance and hiring processes, oversees overnight freight activities, ensures safety practices and training are followed, and performs closing and whole-store leadership tasks. The work takes place in a comfortable indoor area, with unpleasant conditions infrequent and not objectionable. It requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Requirements

Must be at least 18 years old.
Must be legally permitted to work in the United States.
At least 1 year of work experience.
Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
Must follow company safety policies and standards, complete specified safety training, correct hazards and unsafe conditions, and work safely.

Responsibilities

Provide in-the-moment coaching based on observations and behavior; partner with the Night Operations ASM on formal performance conversations and discipline.
Recognize associates for demonstrating expectations and values-based behaviors, including using BRAVO and Homer recognition tools.
Conduct quality walks of completed tasks and off-shelf merchandising locations; ensure merchandising is set according to MAP or regional direction.
Ensure associates complete position training and adhere to store standards, company policies, and procedures; hold associates accountable.
Provide input on associate performance and participate in talent planning; assist with associate interviews and hiring as needed.
Approve and address missed punches, variances, and schedule changes; receive call-outs and communicate follow-up actions with the Night Operations ASM and Store Manager.
Partner with the Night Operations ASM to assign responsibilities and improve efficiencies and overnight productivity.
Direct the Consistent Unload, Directed Packout, and Purge Pack down processes; conduct quality walks to verify correct packout.
Ensure trucks and trailers are received and unloaded on time, freight is packed out or placed in overhead promptly, and trash is cleared so the store is Grand Opening ready at the end of the shift.
Prioritize and communicate messages and tasks to associates and store leaders.
Ensure associates follow safety and hazmat procedures, Safety Matters guidelines, prevention policies, and applicable training requirements.
Use and promote proper personal protective equipment and lifting techniques, and ensure associates observe safe distances around lift equipment.
Follow and communicate Standard Operating Procedure work rules; promptly correct unsafe conditions and assist customers shopping in unsafe conditions; ensure aisles and floors are safe.
Ensure store checklists are completed on time, verify issues are corrected and preventive actions are implemented, and recognize safe behavior.
Perform closing and Manager on Duty tasks and other whole-store responsibilities.
Conduct a hand-off walk with the prior Manager on Duty, identify focus or follow-up areas, and validate daily priorities with Assistant Store Managers and the Store Manager.
Ensure equipment and machines are functioning properly; review current and upcoming events and advertisements and partner with the appropriate Department Supervisor or Assistant Store Manager when action is needed.