Night Replenishment Manager

The Home Depot

About The Position

Night Replenishment Managers are members of the store leadership team who oversee freight-handling activities, including freight unload, pack out, and pack down. They communicate priorities, ensure nightly tasks are completed, and keep freight moving smoothly throughout the store. They teach, coach, and train associates on company policies and procedures and promote safe work practices. When they are the only manager available, they make business and associate decisions in partnership with appropriate resources and in accordance with standard operating procedures. They provide input to the Store Manager and Assistant Store Managers on associate performance and talent planning, and may participate in associate selection as needed. Although the role has no direct reports, it includes direct supervision of specified overnight replenishment processes. The position also includes shared Manager on Duty responsibilities, such as closing and whole-store tasks, coordinating handoffs and priorities, ensuring checklists are completed, and confirming that equipment and machines are functioning properly. The job is performed indoors, with intermittent periods of physical exertion including walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Travel is not required.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
At least 1 year of work experience.
Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment, sometimes heavy or awkward.
No travel required.

Responsibilities

Provide in-the-moment coaching, recognize associates, conduct quality walks, ensure required training is completed, contribute to performance and talent planning, and assist with interviews and hiring.
Address missed punches, variances, and schedule changes; receive call-outs and communicate follow-up with the Night Operations ASM and Store Manager.
Communicate and uphold store standards, company policies, and procedures, and hold associates accountable.
Partner with the Night Operations ASM to set responsibilities and improve overnight efficiency and productivity.
Direct the Consistent Unload, Directed Packout, and Purge Pack down processes; conduct quality walks to verify correct packout.
Ensure trucks and trailers are received and unloaded efficiently, freight is packed out or placed in overhead promptly, and trash is cleared so the store is ready for opening.
Prioritize and communicate messages and tasks to store associates and leaders.
Ensure associates follow safety and hazardous-material procedures and Safety Matters guidelines; complete applicable safety training and use proper personal protective equipment.
Promote safe lifting and lift-equipment practices, maintain safe aisles and floors, correct unsafe conditions, and assist customers shopping in unsafe conditions.
Ensure store checklists are completed on time; provide input, verify corrections, and ensure preventative actions are put in place; recognize safe behavior.
Perform closing, Manager on Duty, and other whole-store responsibilities; conduct a handoff walk with the prior Manager on Duty and identify follow-up needs.
Validate daily priorities with Assistant Store Managers and the Store Manager, ensure checklists are completed, and verify equipment and machines are functioning properly.
Review current and upcoming events and advertisements to identify required actions, partnering with the appropriate Department Supervisor or Assistant Store Manager.