Night Replenishment Manager

The Home Depot
•Onsite

About The Position

Night Replenishment Managers are members of the store leadership team who oversee freight-handling activities, including freight unload, pack out, and pack down. They communicate priorities, ensure nightly tasks are completed, and keep freight moving smoothly throughout the store. They teach, coach, and train associates on company policies and procedures and promote safe work practices. When they are the only manager available, they make business and associate decisions in partnership with appropriate resources and in accordance with standard operating procedures. They provide performance input to the Store Manager and Assistant Store Managers and may participate in associate selection as needed. The position has no direct reports and typically reports to the Store Manager. The role covers people leadership, replenishment, safety, and shared Manager on Duty responsibilities. It includes coaching and recognizing associates, overseeing overnight freight processes, enforcing safety requirements, completing quality and safety checks, and supporting whole-store priorities during closing and other MOD duties. No travel is required. The work is in a comfortable indoor area, with unpleasant conditions infrequent and not objectionable. The job requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.

Requirements

  • Must be at least 18 years of age.
  • Must be legally permitted to work in the United States.
  • At least 1 year of work experience.
  • Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
  • Ability to perform intermittent continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.

Responsibilities

  • Coach associates in the moment based on observations and behavior; partner with the Night Operations ASM on formal performance conversations and discipline.
  • Recognize associates for meeting expectations and demonstrating company values and productivity, including through BRAVO and Homer recognition tools.
  • Conduct quality walks of completed tasks and inspect off-shelf merchandising locations to ensure they follow MAP or regional direction.
  • Ensure associates complete position training requirements and provide performance input to the Night Operations ASM and talent-planning discussions.
  • Assist the Store Manager and Night Operations ASM with associate interviews and hiring as needed.
  • Approve and address missed punches, variances, and schedule changes; receive call-outs and communicate follow-up actions to the Night Operations ASM and Store Manager.
  • Communicate store standards, ensure associates adhere to them, and hold associates accountable for company policies and procedures.
  • Partner with the Night Operations ASM to assign responsibilities that improve efficiencies and overnight productivity.
  • Directly supervise Consistent Unload, Directed Packout, and Purge Pack down processes, and conduct quality walks to verify correct packout.
  • Ensure trucks and trailers are received and unloaded promptly and efficiently, and that freight is packed out or placed in overhead storage quickly and efficiently.
  • Ensure trash is cleaned up and the store is Grand Opening ready at the end of the shift.
  • Prioritize and communicate messages and tasks to associates and store leaders.
  • Ensure associates follow safety and hazmat procedures and Safety Matters guidelines; complete required safety training and follow prevention policies and procedures.
  • Use proper personal protective equipment, lifting techniques, and safe distances around lift equipment, and guide associates in using these practices.
  • Follow standard operating procedure work rules and inform associates of applicable rules.
  • Immediately correct unsafe conditions, assist customers shopping in an unsafe manner, and ensure aisles and flooring surfaces are safe.
  • Ensure store checklists are completed on time; provide input, verify issues are corrected, and confirm preventive actions are in place.
  • Recognize associates for safe behavior.
  • Perform closing and Manager on Duty tasking and other whole-store responsibilities.
  • Conduct a hand-off walk with the prior MOD, identify focus areas or follow-up, and validate daily priorities with Assistant Store Managers and the Store Manager.
  • Ensure equipment and machines are functioning properly.
  • Review current and upcoming events and advertisements to determine whether action is required, partnering with the appropriate Department Supervisor or Assistant Store Manager.
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