Night Replenishment Manager

Home Depot•Great Falls, MT

12d•Onsite

About The Position

Night Replenishment Managers are members of the store leadership team and oversee freight handling activities, including freight unload, pack out, and pack down. They communicate priorities, ensure nightly tasks are completed, and help freight move smoothly throughout the store. They teach, coach, and train associates on company policies and procedures and promote safe work practices. When they are the only manager available, they make business and associate decisions in partnership with appropriate resources and in accordance with standard operating procedures. They provide input to the Store Manager and Assistant Store Managers about associate performance and talent planning, and may participate in associate selection as needed. The role has no direct reports and typically reports to the Store Manager. The position also includes people leadership and performance coaching, overnight replenishment, safety oversight, and shared Manager on Duty responsibilities. It requires intermittent physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Work is performed in a comfortable indoor area, with unpleasant conditions infrequent and not objectionable. No travel is required.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
At least 1 year of work experience.
Competencies: Action Oriented, Directs Work, Builds Effective Teams, and Drives Engagement.

Responsibilities

Coach associates in the moment based on observations and behavior; partner with the Night Operations ASM on formal performance conversations and discipline.
Recognize associates for values-based behaviors and productivity, including using BRAVO / Homer recognition tools.
Conduct quality walks of completed tasks and off-shelf merchandising locations, ensuring areas follow MAP or regional direction.
Ensure associates complete role training and follow store standards, company policies, and procedures; hold associates accountable.
Provide input on associate performance and participate in talent planning; assist the Store Manager and Night Operations ASM with interviews and hiring as needed.
Approve and address missed punches, variances, and schedule changes; receive call-outs and communicate follow-up needs to the Night Operations ASM and Store Manager.
Partner with the Night Operations ASM to assign responsibilities and improve overnight efficiency and productivity.
Direct the Consistent Unload, Directed Packout, and Purge Pack down processes and conduct quality walks to verify correct packout.
Ensure trucks and trailers are received and unloaded efficiently and on time, and freight is packed out or placed in overhead promptly.
Prioritize and communicate tasks and messages to associates and leaders; ensure trash is cleared and the store is Grand Opening ready at shift end.
Ensure associates follow safety, hazardous-material, and Safety Matters procedures; complete required safety training and use appropriate PPE.
Demonstrate and teach proper lifting techniques and safe distances around lift equipment; follow and communicate applicable work rules and SOPs.
Correct unsafe conditions promptly, assist customers shopping in an unsafe manner, and ensure aisles and flooring are safe.
Ensure store checklists are completed on time; provide input, verify issues are corrected, and confirm preventive actions are in place.
Recognize associates for safe behavior.
Perform closing, Manager on Duty, and other whole-store responsibilities; conduct a hand-off walk with the prior MOD and identify focus areas or follow-up.
Validate daily store priorities with ASMs and SMs, ensure checklist completion, and make sure equipment and machines are functioning properly.
Review current and upcoming events and advertisements for required action, partnering with the appropriate Department Supervisor or ASM.