Night Replenishment Manager

The Home Depot

13d•Onsite

About The Position

Night Replenishment Managers are members of the store leadership team and oversee freight-handling activities, including freight unload, pack out, and pack down. They communicate priorities, ensure nightly tasks are completed, and keep freight moving smoothly throughout the store. They teach, coach, and train associates on company policies and procedures and ensure associates work safely. At times, they may be the only manager available and are expected to make business and associate decisions in partnership with appropriate resources and in accordance with standard operating procedures. They provide input to the Store Manager and Assistant Store Managers on associate performance and talent planning. Although they have no direct reports, they may participate in associate selection as needed. The role also includes shared Manager on Duty responsibilities and whole-store closing tasks. The position is typically located in a comfortable indoor area, with unpleasant conditions infrequent and not objectionable. It requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. No travel is required.

Requirements

Must be at least 18 years old.
Must be legally permitted to work in the United States.
High school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through completion of that education.
At least 1 year of work experience.
Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Responsibilities

Coach associates in the moment based on observations and behavior; partner with the Night Operations Assistant Manager on formal performance conversations and discipline.
Recognize associates for demonstrating company expectations, values-based behaviors, and productivity using recognition tools such as BRAVO and Homer.
Conduct quality walks of recently completed tasks and walk off-shelf merchandising locations to ensure they follow MAP or regional direction.
Ensure associates complete position training requirements and provide performance input and talent-planning input for hourly associates.
Assist the Store Manager and Night Operations Assistant Manager with associate interviews and hiring.
Approve and address missed punches, variances, and schedule changes; receive call-outs and communicate follow-up actions with the Night Operations Assistant Manager and Store Manager.
Communicate store standards, follow company policies and procedures, and hold associates accountable for doing the same.
Partner with the Night Operations Assistant Manager to determine responsibilities that improve efficiency and overnight productivity.
Direct the Consistent Unload, Directed Packout, and Purge Pack down processes.
Conduct quality walks to verify associates complete pack out correctly.
Ensure trucks and trailers are received and unloaded efficiently and on time, and freight is packed out or placed in overhead promptly.
Ensure trash is cleaned up and the store is ready for opening at the end of the shift.
Prioritize and communicate messages and tasks to associates and store leaders.
Ensure associates follow safety and hazmat procedures and Safety Matters guidelines; complete applicable safety training and follow prevention policies and procedures.
Use proper personal protective equipment and guide associates in its use; use and teach proper lifting techniques.
Follow and teach required safe-distance policies around lift equipment and work rules identified in standard operating procedures.
Immediately correct unsafe conditions, maintain safe aisles and flooring, and assist customers shopping in an unsafe manner.
Ensure associates complete store checklists on time; provide input, verify issues are corrected, and ensure preventative actions are implemented.
Recognize associates for safe behavior.
Perform closing and Manager on Duty tasks and other whole-store responsibilities.
Conduct a hand-off walk with the prior Manager on Duty, identify areas requiring focus or follow-up, and validate daily store priorities with Assistant Store Managers and the Store Manager.
Ensure equipment and machines are functioning properly.
Review current and upcoming events and advertisements to determine whether action is required, partnering with the appropriate Department Supervisor or Assistant Store Manager.