Night Manager

City Wide Facility Solutions•Stuart, FL

10h

About The Position

The Night Manager provides support and supervision across multiple locations in South Florida’s Treasure Coast and Palm Beach County, including Stuart, Fort Pierce, Jupiter, Wellington, Palm Beach, and surrounding areas. The role partners with service providers to deliver exemplary customer service and ensure cleaning meets City Wide standards. Spanish is required.

Requirements

Must speak Spanish.
High school diploma or equivalent.
Minimum of 6 months of prior management experience.
Professionalism.
A sense of urgency.
Ability to complete assigned projects or job functions.
Effective communication skills.

Nice To Haves

Preferred computer proficiency with Microsoft Office (Word, Excel, and Outlook), email, and the internet.

Responsibilities

Visit and inspect buildings on a rotating basis to ensure cleaning meets City Wide standards.
Communicate policies and procedures to in-house employees and Independent Contractors (ICs).
Conduct safety training for in-house employees and ICs.
Train in-house employees on proper cleaning techniques and partner with ICs to train them on City Wide cleaning techniques.
Act as a liaison between independent contractors and the FSM.
Follow the Client Complaint Policy and physically verify complaints when possible.
Report details of nightly inspections to the FSM.
Verify that building checklists are being followed.
Send nightly reports to the FSM summarizing areas of opportunity, employee issues, and other relevant items.
Maintain the location key box.
Support new starts.
Partner with independent contractor crews and conduct random building inspections.
Communicate building maintenance issues to the FSM.
Identify non-basic janitorial services (NBJS) opportunities and report them to the FSM.
Stay current with online training.
Travel as required.
Use the timekeeping system to record hours.
Report work-related injuries.