Night Manager

Buc-ee's, Ltd.•Pass Christian, MS

About The Position

The Night Manager provides a clean, friendly, and in-stock experience for every customer. This role manages store personnel, ensures product quality, and promotes customer service. The Night Manager may perform the General Manager’s duties and responsibilities when the General Manager is absent or at their discretion. The position requires regular and prompt attendance, availability on the store’s busiest days, and the ability to work a rotating schedule alternating between day and night. Employees must be able to perform the essential functions of the job with or without reasonable accommodation. Opportunity for advancement is available.

Requirements

  • Ability to manage store personnel, ensure product quality, and promote customer service.
  • Competent knowledge of various point-of-sale and transactional devices.
  • Ability to manage multiple tasks at one time.
  • Ability to work in a fast-paced, high-pressure environment.
  • Ability to perform essential job functions with or without reasonable accommodation.
  • Ability to walk or stand for 8–12 continuous hours.
  • Ability to frequently bend, stoop, climb, crouch, reach, balance, push, and pull; examples include pushing an ice cart with 50 or more 20-pound bags of ice and lifting product or material weighing 40 pounds or more.
  • Ability to work on the store’s busiest days and a rotating schedule alternating between day and night.

Responsibilities

  • Perform the duties and responsibilities of the General Manager in their absence or at their discretion.
  • Demonstrate competent knowledge of various point-of-sale and transactional devices.
  • Reconcile multiple shift reports.
  • Resolve customer issues in a friendly and professional manner.
  • Assign and inspect elements listed on the shift duty list.
  • Communicate professionally with the Store General Manager and employees.
  • Understand and apply federal, state, and local laws relating to retail sales and general employment matters.
  • Ensure safety rules and regulations are implemented and followed.
  • Manage multiple tasks at one time.
  • Interact professionally with other team members.
  • Perform other duties as required and/or assigned.
  • Maintain regular and prompt attendance.
  • Work on the store’s busiest days.
  • Work a rotating schedule that alternates between day and night.
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