Night Janitorial Supervisor

Pritchard Industries•Roxbury Township, NJ

About The Position

The Supervisor – Janitorial Operations is a frontline leadership role responsible for daily service execution, workforce management, safety compliance, reporting, and customer experience at assigned sites. The supervisor ensures the Pritchard Operating Playbook is followed, teams are adequately staffed and trained, time and attendance policies are followed, and leadership receives accurate and timely operational reporting. The role represents Pritchard’s standards of professionalism, accountability, and service excellence to employees and customers. The position supervises janitorial staff, coordinates assignments and schedules, supports recruitment and onboarding, and provides coaching and corrective action. It trains staff in cleaning methods, equipment use, chemical handling, and customer expectations; conducts inspections and safety audits; manages supplies and equipment; prepares daily reports and weekly roll-ups; and responds professionally to customer requests and concerns. The work may involve walking job sites, performing inspections, and lifting or moving supplies. Varied shifts, including nights, weekends, or holidays, may be required as needed.

Requirements

Prior supervisory experience in janitorial or facility services operations is required.
Strong working knowledge of cleaning processes, safety standards, and workforce management.
Ability to lead frontline teams with clarity, accountability, and consistency.
Strong organizational skills, attention to detail, and follow-through.
Effective written and verbal communication skills.
Ability to walk job sites, perform inspections, and lift or move supplies as required.
Flexibility to work varied shifts, including nights, weekends, or holidays as needed.

Nice To Haves

Experience with timekeeping systems, inspections, and operational reporting.

Responsibilities

Supervise and coordinate janitorial staff’s daily work assignments and schedules.
Ensure time and attendance policies are followed and accurately review, validate, and submit daily and weekly timesheets on time.
Assist with recruiting, interviewing, hiring, onboarding, and training new and replacement staff.
Provide ongoing coaching, performance feedback, and corrective action as needed.
Maintain adequate staffing coverage for routine operations, periodic work, absences, and special services.
Train staff on cleaning methods, equipment use, chemical handling, and customer expectations.
Ensure compliance with the Pritchard Operating Playbook, workplace safety and OSHA standards, PPE and chemical safety requirements, SDS compliance, quality standards, and inspection readiness.
Reinforce standard work and immediately escalate deviations.
Conduct daily site inspections and routine quality audits.
Perform and document safety inspections; identify, correct, and report hazards.
Monitor employee adherence to safety protocols, PPE usage, and safe work practices.
Promptly report incidents, near misses, injuries, and building deficiencies according to established procedures.
Maintain accurate inventory of supplies, materials, and equipment at assigned locations.
Track inventory levels, anticipate needs, and submit orders through approved processes.
Identify and escalate ordering issues, shortages, or delays that may affect service delivery.
Ensure equipment is properly maintained, stored, and used safely.
Complete daily operational reports covering safety, staffing, inspections and quality, inventory and ordering, and customer feedback or service issues.
Prepare and submit weekly roll-up reports summarizing safety performance, staffing and attendance trends, inspection scores and quality outcomes, materials and inventory, and open issues, risks, and corrective actions.
Ensure the customer experience reflects the Pritchard brand and respond promptly and professionally to customer requests, concerns, and special service needs.
Conduct customer walk-throughs when appropriate and communicate outcomes to management.
Maintain a professional presence and reinforce high standards of conduct, appearance, and service.