Night Janitorial Supervisor

Pritchard Industries•Succasunna, NJ

About The Position

Pritchard Industries is hiring a frontline supervisor responsible for daily janitorial service execution at assigned sites. The role oversees workforce management, safety compliance, operational reporting, and customer experience, while ensuring the Pritchard Operating Playbook is followed. The Supervisor ensures teams are properly staffed and trained, time and attendance policies are followed, and leadership receives accurate daily reports and weekly operational roll-ups. The position represents Pritchard’s standards of professionalism, accountability, and service excellence to employees and customers. The Supervisor coordinates staffing and schedules; trains and coaches employees; monitors safety, cleaning quality, supplies, and equipment; and maintains regular communication with customers and management. The role requires walking job sites, conducting inspections, and lifting or moving supplies as needed. Work may involve varied shifts, including nights, weekends, or holidays as needed.

Requirements

Prior supervisory experience in janitorial or facility services operations.
Strong working knowledge of cleaning processes, safety standards, and workforce management.
Ability to lead frontline teams with clarity, accountability, and consistency.
Strong organizational skills, attention to detail, and follow-through.
Effective written and verbal communication skills.
Ability to walk job sites, perform inspections, and lift or move supplies as required.
Flexibility to work varied shifts, including nights, weekends, or holidays as needed.

Nice To Haves

Experience with timekeeping systems, inspections, and operational reporting.

Responsibilities

Supervise and coordinate daily work assignments and schedules for janitorial staff.
Enforce time and attendance policies; review, validate, and submit accurate daily and weekly timesheets on time.
Assist with recruiting, interviewing, hiring, onboarding, and training new and replacement staff.
Coach employees, provide performance feedback, and take corrective action as needed.
Ensure adequate staffing coverage for routine and periodic work, absences, and special services.
Train staff in cleaning methods, equipment use, chemical handling, and customer expectations.
Ensure compliance with the Pritchard Operating Playbook, workplace safety and OSHA standards, PPE requirements, SDS compliance, quality standards, and inspection readiness.
Reinforce standard work and promptly escalate deviations.
Conduct daily site inspections and routine quality audits.
Perform and document safety inspections; identify, correct, and report hazards.
Monitor employee compliance with safety protocols, PPE requirements, and safe work practices.
Promptly report incidents, near misses, injuries, and building deficiencies through established procedures.
Maintain accurate inventories of supplies, materials, and equipment; track levels, anticipate needs, and submit orders through approved processes.
Identify and escalate ordering issues, shortages, or delays that could affect service delivery.
Ensure equipment is properly maintained, stored, and used safely.
Complete daily operational reports covering safety, staffing, inspections and quality, inventory, and customer feedback or service issues.
Prepare weekly roll-up reports summarizing safety performance, staffing and attendance trends, inspection and quality outcomes, materials and inventory, and open issues, risks, and corrective actions.
Deliver a professional customer experience and respond promptly to customer requests, concerns, and special service needs.
Conduct customer walk-throughs when appropriate and communicate outcomes to management.
Maintain a professional presence and reinforce standards of conduct, appearance, and service.