Night Dispatcher

U.S. Xpress Enterprises, Inc.•Richland, MS

3d•$35,900 - $53,800•Onsite

About The Position

The Night Dispatcher manages fleet coverage during extended hours, maintaining seated truck count and accurate driver projected time of availability (PTA) while helping reduce driver turnover. The role supports on-time service by coordinating with Customer Service and Load Planning, resolving service issues promptly, and repowering loads when needed. It promotes safe and compliant operations by monitoring hours of service, fuel use, routing, and company policies. The dispatcher also supports drivers’ general welfare while they are over the road and serves as a liaison for driver issues involving other departments. The position is based at the Jackson, Mississippi terminal and is scheduled Monday through Friday, 6:00 p.m. to 6:00 a.m. Work is performed in a normal office setting. The listed compensation range is $35,900–$53,800.

Requirements

Education or experience equivalent to a high school diploma.
0–2 years of operational experience.
Proficiency in Microsoft Outlook, Word, and Excel.
Strong analytical, communication, and interpersonal skills.
Comprehensive knowledge of regulations affecting daily operations, including national and state DOT regulations.
Basic knowledge of U.S. geography and the calculation of transit times across multiple U.S. time zones.

Nice To Haves

AS400 experience.

Responsibilities

Manage fleet coverage during extended hours by maintaining seated truck count and accurate driver PTAs, and helping keep driver turnover down.
Build and maintain quality relationships with drivers.
Ensure on-time service; address potential service issues promptly while coordinating with Customer Service and Load Planning departments, and repower loads as needed.
Promote safe operations by monitoring hours-of-service compliance and reminding drivers about safe truck operation.
Ensure fuel and routing compliance during extended hours.
Route drivers to the terminal to address performance issues; lead conferences, discuss issues, establish resolutions, and document issues and resolutions.
Be responsible for the general welfare of drivers while they are over the road.
Meet or exceed fleet utilization expectations by verifying driver status and addressing service alerts.
Ensure driver compliance with company policies and act as a liaison for drivers with issues concerning other departments.
Advise drivers on routing during adverse weather conditions or health-related issues.
Accurately enter load- and driver-related information into the system.
Instruct drivers where to pick up and deliver loads, providing accurate directions, load details, pickup and delivery times, and other special information.
Perform other duties as assigned by management.