Night Shift Dispatcher, Motor Vehicle

Akima, LLC•Fort Hood, TX

1d•Onsite

About The Position

The Night Shift Dispatcher, Motor Vehicle coordinates, assigns, and monitors vehicle operations during overnight hours and prepares the workload for the next business day. The role supports safe, efficient, and timely transportation while maintaining accurate records and communicating with drivers, supervisors, customers, and other operational staff. The dispatcher assigns motor vehicles and drivers to transport freight or passengers and compiles lists of available vehicles. Assignments take into account trip length and purpose, freight or passenger requirements, and user preferences. The role also issues keys, record sheets, driver credentials, and equipment; records departure times, destinations, cargo, and expected return times; and investigates overdue vehicles. Other duties may include locating or expediting missing, misrouted, delayed, or damaged merchandise; recording mileage, fuel, repairs, and other expenses; establishing service or delivery routes; supervising loading and unloading; directing driver activities; assigning helpers; and assigning vehicles to customer agencies. This is an on-site overnight position, typically scheduled from 12:00 a.m. to 8:00 a.m., Monday through Friday. The role works in an office environment with frequent phone and radio communication and includes nightly outdoor checks of vehicles or facilities. The position may involve weekends, holidays, periodic overtime, and exposure to heat, dust, cold, and inclement weather. The stated pay rate is $21.47 per hour, with a health and welfare amount of $5.09. Akima Facilities Operations (AFO), an Akima company and Alaska Native Corporation, supports its shareholder communities in Alaska and provides facilities and operations services to government customers. AFO describes its work environment as challenging and supportive, with a commitment to innovation and diversity, and mentions comprehensive benefits, competitive pay, growth opportunities, and retirement options.

Requirements

Working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
Ability to pass a pre-employment drug test and background screening.
Ability to receive a favorable Tier-1 investigation result and obtain and maintain a CAC.
Excellent organizational, time-management, and multitasking skills.
Ability to communicate effectively with drivers, supervisors, and customers.
Strong attention to detail and accuracy in recordkeeping.
Ability to remain calm and make sound decisions during emergencies.
Strong analytical and critical-thinking capabilities.
Proficiency with computer systems and data entry.
Strong communication and customer-service skills.
Ability to prioritize multiple tasks in a fast-paced environment.
Proficiency with Microsoft Office applications and dispatch management systems.
Strong problem-solving and decision-making abilities.
Ability to work flexible schedules, including evenings, weekends, and holidays when required.
Ability to lift 40 pounds and perform pushing, pulling, carrying, bending, squatting, and reaching.

Nice To Haves

Valid driver’s license.
Commercial Driver’s License (CDL) with Passenger (P) Endorsement.
High school diploma or equivalent.

Responsibilities

Schedule and dispatch drivers, vehicles, and equipment according to operational needs.
Monitor transportation activities and ensure adherence to schedules and service commitments.
Communicate route assignments, schedule changes, delays, and emergencies to drivers.
Track vehicle locations and transportation status.
Maintain trip, driver-assignment, mileage, fuel-use, and operational records.
Coordinate responses to disruptions, accidents, breakdowns, and weather-related challenges.
Ensure compliance with company policies, DOT regulations, and safety requirements.
Receive and process transportation requests from internal departments and external customers.
Collaborate with supervisors and management to optimize routes, improve efficiency, and reduce costs.
Assist with driver timekeeping, attendance tracking, and workforce scheduling.
Address customer inquiries and service concerns professionally and promptly.
Assign vehicles and drivers to freight or passenger conveyance, taking trip and user requirements into account.
Compile lists of available vehicles and issue keys, record sheets, driver credentials, and equipment.
Record departure time, destination, cargo, and expected return time, and investigate overdue vehicles.
Confer with customers to locate or expedite missing, misrouted, delayed, or damaged merchandise.
Maintain records of mileage, fuel, repairs, and other expenses.
Establish service or delivery routes; supervise loading and unloading; direct driver activities; and assign helpers or vehicles to customer agencies as needed.