Motor Vehicle Dispatcher

Defense Logistics Agency•Red River Army Depot, TX

About The Position

The Motor Vehicle Dispatcher serves as the central point of contact for depot dispatching services, managing material pickup and delivery requests. The dispatcher uses computers, telephones, and radio dispatching equipment to coordinate with drivers, warehouse managers, and customers and support timely, smooth operations. The role determines priorities, establishes performance schedules, and assigns the manpower and equipment needed to complete tasks efficiently. It applies federal regulations and Department of War policies to ensure dispatch and transport operations comply with applicable requirements. The dispatcher selects suitable vehicles, instructs drivers on locations, priorities, and required equipment, tracks task performance, adjusts schedules as needed, and maintains customer-service and billing logs and reports.

Requirements

Must be a U.S. citizen.
One year of specialized experience equivalent to the GS-04 level, including experience processing transport requests, setting operational priorities and schedules, managing depot dispatching, applying transportation regulations, selecting vehicles for materials, tracking task completion, maintaining logistical logs, and interpreting interservice agreements for chargeable services and billing.
Alternatively, four years of education above high school at an accredited business, secretarial, or technical school, junior college, college, or university may be used in lieu of specialized experience.
A combination of qualifying post-high-school education and experience may be used to meet GS-05 qualifications.
Applicants using education to qualify must submit transcripts or other supporting documentation.
Applicants must meet applicable eligibility requirements, including time-in-grade and time-after-competitive-appointment requirements for GS positions.
Male applicants born after December 31, 1959, must be registered for or exempt from Selective Service.
Selectees must provide a REAL ID or other acceptable identification documents to access certain federal facilities.
Appointment is subject to a favorable suitability or fitness determination where reciprocity cannot be applied.
Employees must refrain from illegal drug use; selected applicants for testing-designated positions must undergo drug testing.

Responsibilities

Manage material pickup and delivery requests as the central point of contact for depot dispatching services.
Coordinate with drivers, warehouse managers, and customers using computers, telephones, and radio dispatching equipment.
Determine priorities, establish performance schedules, and assign manpower and equipment.
Apply federal regulations and Department of War policies to ensure compliant dispatch and transport operations.
Select suitable vehicles and instruct drivers about locations, priorities, and equipment requirements.
Track task performance, adjust schedules as needed, and maintain customer-service and billing logs and reports.