Night Cleaning Supervisor

Mirbeau Inn & Spa•Rhinebeck, NY

8d•Onsite

About The Position

Mirbeau Inn & Spa Rhinebeck is seeking a meticulous, hands-on Night Cleaning Supervisor to lead and support the night cleaning team. Working during evening and overnight hours, the supervisor oversees and participates in cleaning operations so the resort is maintained and prepared for daily operations in accordance with Mirbeau and Forbes standards. The role reports to the Director of Facilities. The supervisor assigns and coordinates work, trains and coaches team members, monitors performance, and conducts quality inspections. Cleaning responsibilities cover guest-facing and operational areas across the resort, including reception, guest hallways, spa areas, restaurants, meeting and event spaces, entrances, restrooms, and back-of-house corridors. The role also coordinates with facilities staff, maintains cleaning supplies and equipment, follows safety and security procedures, and keeps required logs and records. The position pays $22.00–$25.00 per hour. Mirbeau describes itself as a family-owned, Forbes-rated hospitality company with more than 25 years of experience and an emphasis on wellness, care, and employee well-being.

Requirements

Minimum of 1 year of professional or commercial cleaning experience.
Ability to stand, walk, bend, reach, and perform repetitive cleaning movements throughout an overnight shift.
Ability to safely lift, push, or pull up to 40 pounds, with or without reasonable accommodation.
Physical health and stamina sufficient for active duties, inspections, and hands-on tasks.
Demonstrated ability to lead, motivate, train, and hold team members accountable while fostering a respectful, collaborative work environment.
Strong attention to detail and commitment to high standards of cleanliness, sanitation, and presentation.
Strong organizational, communication, and time-management skills, including the ability to multitask and meet deadlines.
Ability to delegate, adjust priorities as operational needs change, and make routine decisions independently within Mirbeau guidelines.
Working knowledge of professional cleaning techniques, equipment, products, and safe chemical handling, or willingness and ability to learn.
Dependability, adaptability, initiative, a hands-on leadership style, and ownership of responsibilities.
Ability to understand, follow, and communicate written and verbal instructions.
Commitment to hospitality, wellness, professionalism, safety, and confidentiality.

Nice To Haves

High school diploma or equivalent preferred.
Experience in a luxury, resort, spa, or commercial facility preferred.
Previous supervisory or team leadership experience strongly preferred.

Responsibilities

Supervise and support the night cleaning team, set expectations, and promote teamwork, accountability, and professionalism.
Assign daily cleaning responsibilities and communicate priorities based on occupancy, operational needs, events, and projects.
Conduct pre-shift meetings covering assignments, requests, safety considerations, and priorities.
Train and coach employees on cleaning procedures, equipment operation, chemical handling, and cleanliness and presentation standards.
Monitor attendance, punctuality, work quality, and completion of assignments; provide feedback and communicate performance concerns to the Director of Facilities.
Lead by example and assist with cleaning duties as needed.
Oversee and participate in cleaning and maintaining assigned resort areas, including reception, the boutique, guest hallways, stairwells, carpets, entrances, restrooms, spa areas, restaurant dining areas, meeting rooms, event venues, and back-of-house corridors.
Ensure floors, tiled surfaces, furniture, fixtures, and common areas are clean, organized, and professionally presented.
Keep entrances and surrounding areas free of debris and ready for daily operations.
Assign and monitor nightly routines, deep-cleaning assignments, and special projects, ensuring timely and thorough completion.
Keep cleaning carts, janitorial closets, supplies, and equipment organized, sanitary, and accessible.
Coordinate overnight cleaning and maintenance projects with facilities staff to minimize disruption to resort operations.
Ensure team compliance with health, sanitation, and workplace safety procedures, including safe chemical handling, PPE, and equipment handling.
Monitor equipment and supplies for safe and effective use and promptly report repair or replacement needs.
Secure exterior entrances during non-operational hours according to resort security procedures.
Assist with snow removal and maintaining safe outdoor walkways when needed, in coordination with facilities staff.
Report injuries, incidents, safety or security concerns, hazardous conditions, maintenance issues, equipment deficiencies, and other concerns requiring management attention to the Director of Facilities.
Conduct routine inspections for cleanliness, sanitation, organization, and presentation in accordance with Forbes and Mirbeau standards.
Review and verify nightly cleaning checklists using designated reporting systems, and maintain accurate records of completed tasks, inspections, and outstanding priorities.
Ensure the overall quality, readiness, and presentation of areas assigned to the night cleaning team.
Ensure team members maintain discretion and confidentiality in guest-facing and private operational areas.
Identify and report unusual conditions that could affect safety, operations, or building systems.
Manage workgroup scheduling, payroll, and productivity in alignment with operational and financial goals.
Communicate with other departments about work requests and project status.
Maintain daily logs, reports, and required documentation.
Attend scheduled meetings as required.