Night Auditor (Part-Time) | Inn at Virginia Mason & Baroness Hotel

Columbia Hospitality•Seattle, WA

10d

About The Position

The Night Auditor oversees the property’s day-to-day night operation, including front desk activities and financial reconciliation and reporting. The role follows established procedures to ensure front office activities and services meet or exceed standards and goals, while protecting confidential guest information and hotel data. The Night Auditor assists guests, team members, and vendors during the shift; helps maintain a safe and secure environment; and responds to and works to resolve guest issues. The role also communicates with other departments, keeps front office and public areas clean and organized, ensures equipment is maintained and used appropriately, and conducts routine property walks to monitor safety and security.

Requirements

At least 1 year of hospitality experience.
Strong written and verbal communication skills.
Strong problem-solving and conflict-resolution skills.
Ability to understand and apply labor and industry-specific laws and regulations.
Ability to move up and down halls to secure the property and check that appropriate doors are locked.
Basic negotiation skills and strong customer-relations skills.
Strong computer skills, including full knowledge of Microsoft Office, especially Outlook, Excel, and Word.

Nice To Haves

Two years of hotel or clerk experience strongly preferred.
Previous cash-handling and computerized Point of Sale system experience strongly preferred.
Bilingual English/Spanish skills preferred.

Responsibilities

Oversee night operations, including front desk operations and financial reconciliation and reporting.
Follow procedures to ensure front office activities and services meet or exceed established standards and goals.
Maintain the confidentiality of guest information and hotel data.
Assist guests, team members, and vendors during the shift.
Help maintain a safe and secure environment for guests and team members; report security concerns and problematic situations promptly to the General Manager or appropriate party.
Respond to and work to resolve guest issues and concerns; evaluate patterns or trends and implement corrective actions.
Communicate regularly with departments about updates, changes, and problematic situations.
Keep the front office, reception area, lobby, and storage areas clean and organized.
Ensure equipment is maintained, functioning properly, and used only as intended.
Conduct routine property walks to monitor guest safety and security.

Benefits

Hourly pay rate of $23.50.
Daily pay option.
Paid time off and holiday pay.
Medical, dental, vision, and disability benefits.
401(k).
HSA/FSA plans with employer contribution.
Referral bonus.
Discounted lodging, dining, spa, golf, and retail.
Employee Assistance Program (Columbia Cares).
Volunteer, committee participation, and task force opportunities.
Online learning platform.
Third-party perks, including discounts on pet insurance, rental cars, entertainment, theme parks, and attractions.