Night Auditor - PT

Courtyard Potomac Mills•Woodbridge, VA
•$17 - $18•Onsite

About The Position

The Night Auditor at Courtyard Potomac Mills is responsible for reconciling hotel cashier transactions, reviewing and compiling management reports, and ensuring the accuracy of guest billings and city ledger transactions. The role communicates operational or financial concerns to management and performs guest service agent duties as needed, including guest check-in and check-out, reservations, wake-up calls, and switchboard operation. This position is part-time and works a late/overnight shift.

Requirements

  • High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
  • Computer knowledge and skills.
  • Ability to work with financial information and data and perform basic arithmetic.
  • Ability to prioritize job functions and meet deadlines.
  • Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions.
  • Ability to understand and apply complex information and data from various sources.
  • Ability to maintain confidentiality.
  • Must maintain a warm, attentive, friendly, courteous, and service-oriented demeanor.
  • Must be willing to cross-train in other accounting or hotel-related areas.
  • Flexible and long hours are sometimes required.

Nice To Haves

  • Guest service experience.

Responsibilities

  • Perform guest services functions as required, including checking guests in and out, taking reservations, and handling wake-up calls.
  • Audit and reconcile financial and statistical reports.
  • Prepare and distribute required daily reports according to hotel standards.
  • Prepare and distribute month-end reports.
  • Audit and reconcile Front Desk and Food & Beverage cashier transactions.
  • Audit, reconcile, consolidate, and transmit credit card transactions promptly.
  • Ensure the accuracy of reported numbers and statistics.
  • Input and update financial information in the corporate communications network.
  • Perform required daily, weekly, monthly, and annual data processing system functions.
  • Keep management informed of unusual operational or financial events and policy or procedure deviations.
  • Respond to governmental inquiries upon receipt.
  • Handle guest requests and work to ensure overall guest satisfaction.
  • Attend required hotel meetings and training.
  • Maintain regular attendance, proper uniform and nametag, and standards of personal appearance and grooming.
  • Comply with hotel standards and regulations to support safe and efficient operations.
  • Identify productivity or operational problems and assist with solutions.
  • Anticipate, prevent, identify, and resolve problems as necessary.
  • Maintain confidentiality and show initiative in anticipating guest or operational needs.
  • Perform other duties as requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program
  • Educational opportunities and tuition reimbursement
  • Paid jury duty, personal, medical, and military leave in accordance with applicable law
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