Hampton Inn UTC - PT Hotel Night Audit 11PM-7AM
About The Position
Hampton Inn & Suites is seeking a part-time Night Auditor to provide superior guest service during overnight hours. The Night Auditor serves as the face of the hotel, assists guests, and completes overnight financial and administrative procedures. The position is located at Hampton Inn & Suites, Sarasota/Lakewood Ranch, 8565 Cooper Creek Blvd., Sarasota, Florida. The role includes welcoming guests and processing check-ins and check-outs through the property management system, while collecting and storing relevant guest information. The Night Auditor handles cash, credit card information, and hotel goods; responds promptly to guest requests; and provides information about hotel services and amenities. The position also takes, enters, updates, and cancels reservations. Overnight duties include organizing paperwork from previous shifts, closing and balancing room accounts and vouchers, investigating discrepancies, running trial balance reports and the night audit, and preparing guest folios for express checkout.
Requirements
- Customer service experience; hotel-setting experience is preferred.
- A valid driver's license and acceptable driving history, subject to company approval.
- Must be flexible to work the stated overnight schedule, including weekends and holidays.
Nice To Haves
- Hotel brand experience is a plus.
- High school diploma or equivalent is preferred.
- Computer knowledge, including intranet, property management systems, Word, and Excel, is strongly preferred.
Responsibilities
- Greet guests and process check-ins and check-outs through the property management system, obtaining and storing pertinent information.
- Handle cash, credit card information, and goods at the property.
- Identify guest needs and provide relevant information about hotel services and amenities.
- Respond to guest requests in a timely manner.
- Take reservations from incoming callers and enter pertinent information into the hotel management system.
- Update and cancel reservations in the system as requested by guests.
- Organize paperwork from previous shifts.
- Close and balance room accounts and vouchers.
- Investigate and analyze out-of-balance situations.
- Run trial balance reports and the night audit.
- Prepare guest folios for express checkout.
Benefits
- Paid weekly (every Friday)
- Medical, dental, and vision insurance
- 401(k) retirement savings plan with employer match
- Paid vacation and sick time
- Paid holidays
- Tuition reimbursement
- Flexible spending account
- Company-paid life insurance
- Company-paid short-term disability insurance
- Long-term disability insurance
- Employee assistance program
- Hotel discounts for employees, friends, and family
- Wellness programs
- Monthly employee appreciation activities and events
- Learning and development opportunities
- Employee referral program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
