Hampton Inn UTC - PT Hotel Night Audit 11PM-7AM

Buffalo Lodging Associates, LLC • Sarasota, FL

7d • Onsite

About The Position

Hampton Inn & Suites is seeking a part-time Night Auditor to provide superior guest service and represent the hotel during overnight hours. The role handles guest arrivals and departures, reservations, guest inquiries, and hotel accounting activities. The Night Auditor also organizes paperwork from previous shifts, balances accounts and vouchers, investigates discrepancies, runs reports and the night audit, and prepares guest folios for express checkout.

Requirements

• Customer service experience; hotel-setting experience is preferred.
• High school diploma or equivalent is preferred.
• Computer knowledge, including intranet, property management systems, Microsoft Word, and Microsoft Excel, is strongly preferred.
• Valid driver's license and an acceptable driving history, subject to company approval.
• Must be flexible to work the typical 11 PM–7 AM schedule, including weekends and holidays.

Nice To Haves

• Hotel-setting customer service experience.
• Experience with the hotel brand.
• Knowledge of intranet, property management systems, Microsoft Word, and Microsoft Excel.
• High school diploma or equivalent.

Responsibilities

• Greet guests and complete check-in and check-out procedures in the property management system, obtaining and storing pertinent information.
• Handle cash, credit card information, and goods at the property.
• Identify guest needs, provide information about hotel services and amenities, and respond to guest requests promptly.
• Take reservations from incoming callers and enter pertinent information into the hotel management system; update or cancel reservations as requested.
• Organize paperwork from previous shifts; close and balance room accounts and vouchers; investigate and analyze out-of-balance situations; run trial balance reports and the night audit.
• Prepare guest folios for express checkout.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement savings plan with employer match.
• Paid vacation and sick time.
• Paid holidays.
• Tuition reimbursement.
• Flexible spending account.
• Company-paid life insurance.
• Company-paid short-term disability insurance.
• Long-term disability insurance.
• Employee assistance program.
• Hotel discounts for employees, friends, and family.
• Wellness programs.
• Monthly employee appreciation activities and events.
• Learning and development opportunities.
• Employee referral program.
• Paid weekly.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED