Night Auditor- Holiday Inn Express- Auburn, AL

AU HOSPITALITY INC•Auburn, AL

1d•Onsite

About The Position

The Night Auditor oversees the auditing, posting, and balancing of daily financial transactions while delivering an outstanding guest experience. The role follows brand and property standards, completes shift checklist tasks, and supports hotel operations and guest service. The position requires working overnight independently and being available to cover other front desk shifts when necessary.

Requirements

Able to work overnight independently and cover other front desk shifts when necessary.
Knowledge of hotel systems, including phone PBX, key lock, and PMS reservation systems.
Knowledge of the surrounding area and general knowledge of housekeeping.
Knowledge of the fire alarm system and evacuation procedures.
Dependable transportation.
Effective written, verbal, and in-person communication skills; must understand English and be able to write.
Able to work a flexible schedule, including nights, weekends, and holidays.
Organized, honest, outgoing, and able to work well with others and with people from diverse cultures and backgrounds.
Authorized to work in the United States.
Able to bend, reach, kneel, push, stretch, and lift or carry up to 25 pounds.
Able to stand or walk for 8 hours and work in a restrictive space or environment.
Eyesight adequate for near and far vision; comfortable using a step stool or ladder.
Able to use or lift arms for up to 8 hours and handle heat and stress.
Finger dexterity to operate equipment; able to speak clearly and hear at a basic level.

Responsibilities

Complete required brand-specific and health and safety training.
Follow Auburn Hospitality and property-specific brand standards.
Perform other duties requested by management to support hotel operations and guest service.
Provide personalized, friendly service to every guest and associate.
Balance the day's business neatly, accurately, and on time.
Complete all tasks on the relevant shift checklist.
Check guest account credit daily and follow up when action is required.
Keep the cash drawer secure and balanced throughout the shift.
Sell and upsell rooms to walk-in guests and callers making reservations.
Maintain a clean and attractive work area and appearance.
Protect confidential company, financial, guest, and employee information.
Help maintain the safety and security of guests, employees, and hotel assets.