Facilities Manager - Holiday Inn Express Grandville

Suburban Inns•Grandville, MI

1d•Onsite

About The Position

The Facilities Manager is responsible for the overall operations of the maintenance department at the Holiday Inn Express in Grandville. The role oversees mechanical areas of the hotel, restaurant, and grounds to keep the property operating efficiently, while following Suburban Inns’ Core Values and brand standards and ensuring guest satisfaction. The position supervises maintenance staff, manages preventive maintenance and repairs, maintains property safety and security, and coordinates work with hotel teams and approved outside contractors. This is a full-time position with open availability required, including weekends. Work schedules may vary across day, evening, night, holiday, and weekend assignments according to business needs. The position may require travel to other Suburban Inns properties, client locations, or other locations. It may also be used as a paid internship.

Requirements

High school diploma or equivalent formal education.
At least two years of job-related experience.
Ability to interpret or extract information and perform arithmetic functions; may require typing, basic computer knowledge, record keeping, or word processing.
Good communication skills.
Excellent driving record.
Open availability, including weekend availability; schedule may include day, evening, night, holiday, and weekend assignments.
Ability to travel to other Suburban Inns properties, client locations, or other locations as required.
Comply with uniform and appearance guidelines, including wearing the provided uniform and name tag and supplying close-toed shoes; hair must be well-groomed, and certain visible piercings or tattoos require management approval or concealment.

Responsibilities

Greet guests in a friendly, positive manner, ask questions, and make personal connections so guests feel welcome and valued.
Repair and service HVAC systems, maintain an energy management program for HVAC and lighting, and install, connect, or adjust thermostats, humidistats, and timers.
Connect heating and air-conditioning equipment to fuel, water, or refrigerant sources and install equipment according to blueprints, design specifications, or manufacturer recommendations.
Lay out and connect electrical wiring between controls and equipment; inspect and test systems for compliance or malfunctions; and adjust controls to manufacturer-recommended settings.
Record and report time, materials, faults, deficiencies, and unusual occurrences on work orders.
Recommend, develop, and perform preventive or general maintenance, including cleaning equipment, oiling parts, changing filters, and assisting with preventive maintenance tasks as needed.
Hire, train, and supervise maintenance Team Members and schedule department staff work hours.
Maintain a list of parts suppliers and order maintenance parts and supplies within the company budget; seek General Manager or Assistant General Manager approval for major purchases.
Use Quore to document maintenance issues and corrective work.
Oversee daily swimming pool and spa water checks and filtering systems, and maintain required pool, spa, boiler, and elevator records and certificates.
Maintain property security by controlling master keys and ensuring equipment such as security cameras and door locks functions properly.
Conduct property walk-arounds, address observed issues, pick up trash and used towels, watch for safety and security concerns, and report problems to the appropriate department or General Manager.
Coordinate facility repairs among hotel staff and prioritize guest requests and comfort.
Update Safety Data Sheets as needed.
Oversee the preventive maintenance program, ensure tasks are completed on schedule, and review completed work for compliance with Suburban Inns standards.
Assist with checking fire protection systems and training personnel in their use.
Assist with grounds beautification.
Coordinate repairs with outside contractors when work cannot be handled by a Suburban Inns Team Member; obtain General Manager approval before hiring contractors.
Drive company vehicles and operate heavy machinery, including lawn-care and snow-removal equipment.
Follow Suburban Inns processes and maintain regular and recurrent attendance.
Perform other duties requested by management.

Benefits

Employee and Friends & Family hotel and restaurant discounts.
Earned paid time off for all Team Members.
Health, vision, dental, and life insurance for full-time Team Members.
Flexible schedules.
Holiday pay.
Eight hours of paid volunteer time per year.
Advancement opportunities.
Monetary recognition program.
Monetary referral program.
100% paid maternity, paternity, or adoption leave for those who qualify for FMLA.
Employee Assistance Program through Pine Rest, including three free counseling visits, an online library, and access to legal, financial, and elder-care consultations.