Housekeeper (Weekend Premium)- Holiday Inn Express Grandville

Suburban Inns•Grandville, MI

About The Position

The Housekeeper is responsible for cleaning and maintaining the appearance of guest rooms, hallways, and public areas in accordance with Suburban Inns’ Core Values and brand standards, while ensuring guests feel welcome and satisfied. The role involves communicating with housekeeping leadership, preparing carts and storage areas, completing room and laundry tasks, identifying safety, maintenance, damage, and inventory issues, and following established processes and attendance expectations. The position is part-time available, with weekend availability required and a first shift schedule. Work schedules may vary across day, evening, night, holiday, and weekend assignments based on business needs. The starting wage is $16 per hour based on experience, plus an additional $2 per hour for hours worked from Friday at 3:00 p.m. through Sunday at 11:59 p.m.

Requirements

Good communication skills.
Ability to interpret or extract information and/or perform arithmetic functions; the role may also require typing, basic computer knowledge, record keeping, or word processing.
No formal education or job-related experience required.
Hazcom Training and Bloodborne Pathogen Training are required; training may be completed upon hire.
Weekend availability is required.
Close-toed, non-slip shoes are the Team Member’s responsibility.
Hair must be well-groomed; facial piercings and tattoos not covered by the work uniform require management approval, and tattoos deemed offensive under the stated policy must remain covered or concealed.

Responsibilities

Greet guests in a friendly, positive manner, ask questions, and make personal connections to help guests feel welcome and valued.
Communicate regularly with the Executive or Assistant Executive Housekeeper about when rooms are cleaned and ensure early departures and late checkouts are handled appropriately.
Report special room issues, including damage, smoke, or pets, and report missing or broken items and lost-and-found items.
Inspect rooms for safety and report maintenance issues to the Executive or Assistant Executive Housekeeper.
Help keep storage rooms organized and stock housekeeping carts with needed supplies and amenities.
Clean rooms according to Suburban Inns and brand standards, including scrubbing bathroom floors and fixtures, removing used amenities, linens, and garbage, and restocking guest amenities.
Make beds while checking linens for damage or stains; dust and clean room furnishings, decorations, appliances, and structural surfaces; and vacuum the bedroom and hallway outside the room.
Complete additional assigned tasks in hallways, storage areas, and other locations.
Return roll-away beds and cribs with fresh linen to appropriate storage rooms.
Transport dirty laundry to the laundry room, sort it by type, and separate stained linen.
Maintain Suburban Inns and brand standards while meeting a minimum of 45 minutes per room.
Follow all Suburban Inns processes and maintain regular and recurrent attendance.
Perform other duties as requested by management.

Benefits

Hotel and restaurant discounts.
Earned paid time off for all Team Members.
Health, vision, dental, and life insurance for full-time Team Members.
Flexible schedules.
Holiday pay.
Eight hours of paid volunteer time per year.
Advancement and professional growth opportunities.
Monetary recognition program.
Monetary referral program.
100% paid maternity, paternity, or adoption leave for those who qualify for FMLA.
Employee Assistance Program through Pine Rest, including three free counseling visits, an online library, and access to legal, financial, and elder care consultations.
Uniform and name tag provided.