Part Time Night Auditor
About The Position
Schulte Hospitality Group is seeking a service-oriented Night Auditor to join its hospitality team. The position supports front desk operations and guest service, including welcoming guests, assisting with arrivals and check-ins, answering questions, and responding promptly to guest needs. The role also handles cash and payment procedures, protects guest personal information, and helps maintain an organized front desk and lobby. Other duties may be assigned to meet business objectives. Schulte Hospitality Group describes its workplace as inclusive, employee-focused, and supportive of development and career growth. The company operates more than 200 locations across 38 states and 3 countries, including branded and independent hotels and restaurants.
Requirements
- At least one year of experience in Front Desk Operations.
- In-depth knowledge of hotel front desk operations.
- At least a high school education.
- Basic computer skills.
- Ability to communicate effectively verbally and in writing.
- Ability to exceed the expectations of guests and team members.
- Excellent time-management skills.
Responsibilities
- Greet arriving guests and provide personal recognition.
- Review daily arrival lists and help prepare and assemble welcome amenities.
- Escort VIPs to their rooms and check them in before arrival.
- Answer telephone calls within three rings, respond to questions, or transfer calls as needed.
- Manage the issued bank, count it at the beginning and end of the shift, follow cash-drop procedures, and report cash overages or shortages to management.
- Keep the front desk area clean and organized.
- Assist with lobby activation as needed.
- Follow proper procedures when handling guest personal information (PPI).
- Follow check-in and check-out checklists and obtain required identification documents and payment method upon guest arrival.
- Attend promptly to guest needs and inquiries.
- Perform other duties as assigned to meet business objectives.
Benefits
- Daily Pay
- Free telemedicine and virtual mental health care access for all associates starting on day one
- Multiple health insurance options
- Life insurance options
- 401(k) plan with company match
- Paid parental leave
- Paid time off for eligible associates under company policy
- Holiday pay
- Pet insurance
- Employee Assistance Program
- Discounts on event tickets, electronics, gym memberships, and more through Schulte Savings Marketplace
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
