Part-time Night Auditor

Edgewater Beach Hotel•Naples, FL

11d

About The Position

We are looking to add a Night Auditor to the team. This part-time position is for someone who thrives while others sleep, is comfortable owning guest opportunities, and enjoys working when it is quiet. The schedule is Sunday–Monday, 11:00 PM–7:00 AM; the employee must be available on both days and be able to speak English. Pay is $18. The role is part of an organization that considers team members its most important resource and takes pride in selecting people who help achieve its mission. The Night Auditor performs nightly accounting and end-of-day procedures, verifies and balances guest and department charges, and supports front desk operations, including check-in and check-out. The role also responds to guest needs and complaints and alerts an appropriate manager as needed. Post-offer employment verification, motor vehicle, and criminal background checks are conducted. The employer is an Equal Opportunity Employer and states that it does not discriminate on legally prohibited bases.

Requirements

Must be available Sunday and Monday, 11:00 PM–7:00 AM.
Must be able to speak English.
Understand principles of auditing, balancing, and closing out accounts.
Know how to operate PMS, PCs, and other front office equipment.
Have complete knowledge of emergency procedures.
High school diploma or GED.

Nice To Haves

Previous experience is a plus.

Responsibilities

Post room charges and taxes to guest accounts.
Process guest charge vouchers and credit card vouchers.
Post charges to guest accounts that were not previously posted or were incurred during the night audit shift.
Transfer charges and deposits to master accounts.
Check that all charges are assigned to the appropriate departments.
Verify that front desk transactions are supported by documentary evidence and signatures as necessary, and are correctly posted and allocated in the PMS.
Verify that charges posted from POS and spa software have reached the correct guest folios and are not missing.
Print and file reservations for the next business day.
Verify account postings and balances.
Verify room rates and post them to guest accounts.
Monitor the status of coupon, discount, and other promotional programs.
Perform front desk agent functions, especially check-in and check-out procedures.
Prepare a summary of cash, check, and credit card activities.
Summarize operating results for management.
Check figures, postings, and documents for accuracy.
Record, store, access, and/or analyze computerized financial information.
Prepare and perform the end-of-day procedure.
Follow the End of Day / Night Audit Checklist.
Balance the day's charges and make corrections as necessary.
Perform wake-up calls.
Run the end-of-day process in the property management software (PMS).
Respond to guest needs, special requests, and complaints, and alert the appropriate manager as needed.