Hotel Night Auditor (Part-Time Manager) - Elysee New York

Crescent Careers•New York, NY

About The Position

Elysée New York is seeking a meticulous, guest-focused part-time Night Auditor to manage the hotel's overnight financial close and serve as its primary presence during overnight hours. Reporting to the Director of Operations, Front Office Manager, and Assistant Front Office Manager, the Night Auditor reviews and corrects audit reports, reconciles daily revenue and expenses, balances accounts, and prepares reports for hotel leadership. The role also provides front desk and guest services, including check-in, wake-up calls, reservations, and concierge-level assistance, while upholding Leading Quality Assurance and Elysée New York service standards. The position works overnight shifts, requires flexibility across weekends and holidays, and is scheduled two days per week on a part-time basis.

Requirements

Strong numerical accuracy and attention to detail, with the ability to identify and resolve discrepancies independently.
Genuine passion for hospitality and strong interpersonal skills to deliver warm, attentive guest service.
Ability to work independently and exercise sound judgment with minimal supervision during overnight shifts.
Strict discretion and confidentiality, particularly regarding financial and guest information.
Clear, professional verbal and written communication skills.
Working knowledge of hotel reservation and property management systems, such as Opera Cloud, or ability to learn new systems quickly.
High school diploma or equivalent required.
One to two years of night audit, accounting, or front desk experience within a hotel environment.
Demonstrated experience delivering personalized, high-touch guest service.
Ability and willingness to work overnight shifts, including weekends and holidays.
Flexible to work two days per week on a part-time basis.

Nice To Haves

Experience within the New York City luxury hospitality market.
Familiarity with Opera Cloud or a comparable property management and accounting system.
Multilingual capabilities.

Responsibilities

Run and review nightly audit reports across hotel systems, identifying and correcting discrepancies before close of business.
Enter and reconcile daily revenue, expenses, and allowances in Opera Cloud, ensuring figures balance before the day is closed.
Balance department accounts and maintain accurate financial files in accordance with hotel and accounting standards.
Reset hotel systems nightly for the next day's operations; troubleshoot or escalate computer and system issues.
Prepare and distribute daily reports accurately and on schedule for hotel leadership.
Prepare a daily handover report for the daytime Front Office Manager.
Welcome and check in overnight guests with warmth and discretion.
Respond to overnight guest requests, including wake-up calls, reservations, and concierge-level recommendations, and follow through to completion.
Answer incoming calls promptly and professionally and address overnight guest needs.
Maintain awareness of overnight arrivals and departures and special requests for the following day.
Communicate outstanding items, discrepancies, and guest requests to front office managers and the incoming day shift, including through Relay and shift notes.
Coordinate with Engineering, Security, and other departments to resolve overnight issues.
Promptly alert the Director of Operations, Front Office Manager, or Assistant Front Office Manager to financial discrepancies, guest concerns, or situations requiring escalation.
Uphold Leading Quality Assurance and Elysée New York service standards throughout the overnight shift.
Maintain confidentiality of guest, financial, and hotel information.
Maintain accurate and complete records in Opera Cloud and KYC for guest interactions and financial transactions.
Maintain a polished, professional appearance and an organized, presentable Front Desk area throughout the shift.