Hotel Night Auditor (Part-Time Manager) - Elysee New York

Horseshoe Bay Resort•New York, NY

5h•$40,000 - $42,500

About The Position

Elysée New York is seeking a meticulous, guest-focused part-time Night Auditor to manage the hotel's overnight financial close and serve as its primary presence during overnight hours. The role reviews and corrects audit reports, reconciles daily revenue and expenses, balances accounts, and prepares accurate reporting for hotel leadership. It also provides front desk and concierge-level guest service, including check-ins, wake-up calls, reservations, and recommendations. The Night Auditor upholds Leading Quality Assurance and Elysée New York service standards throughout overnight shifts, often as the only associate a guest encounters. The position reports to the Director of Operations, Front Office Manager, and Assistant Front Office Manager. It is part-time at two days per week and requires flexibility to work overnight shifts, weekends, and holidays.

Requirements

Strong numerical accuracy and attention to detail, including the ability to identify and resolve discrepancies independently.
Genuine passion for hospitality and strong interpersonal skills to deliver warm, attentive guest service.
Ability to work independently and exercise sound judgment with minimal supervision.
Strict discretion and confidentiality, particularly regarding financial and guest information.
Clear, professional verbal and written communication skills.
Working knowledge of hotel reservation and property management systems, such as Opera Cloud, or ability to learn new systems quickly.
High school diploma or equivalent required.
Minimum one to two years of night audit, accounting, or front desk experience within a hotel environment.
Demonstrated experience delivering personalized, high-touch guest service.
Ability and willingness to work overnight shifts, including weekends and holidays.
Flexible to work two days per week on a part-time basis.

Nice To Haves

Experience within the New York City luxury hospitality market.
Familiarity with Opera Cloud or a comparable property management and accounting system.
Multilingual capabilities.

Responsibilities

Run and review nightly audit reports across hotel systems, identifying and correcting discrepancies before the close of business.
Enter and reconcile daily revenue, expenses, and allowances in Opera Cloud, ensuring figures balance before the day is closed.
Balance department accounts and maintain accurate financial files in accordance with hotel and accounting standards.
Reset hotel systems nightly for the next day's operations and troubleshoot or escalate computer or system issues.
Prepare and distribute daily reports accurately and on schedule for hotel leadership.
Prepare a daily handover report for the daytime Front Office Manager.
Serve as the primary hotel presence overnight, welcoming and checking in guests with warmth and discretion.
Respond to overnight guest requests, including wake-up calls, reservations, and concierge-level recommendations, and follow through to completion.
Answer incoming calls promptly and professionally and address overnight guest needs.
Maintain awareness of overnight arrivals, departures, and special requests for the following day.
Communicate outstanding items, discrepancies, and guest requests to front office management and the incoming day shift, including through the Relay and shift notes.
Coordinate with Engineering, Security, and other departments to resolve overnight issues.
Promptly alert the Director of Operations, Front Office Manager, or Assistant Front Office Manager to financial discrepancies, guest concerns, or matters requiring escalation.
Uphold Leading Quality Assurance and Elysée New York service standards in every guest interaction.
Maintain strict confidentiality of guest, financial, and hotel information.
Maintain accurate, complete records in Opera Cloud and KYC for guest interactions and financial transactions.
Maintain a polished, professional appearance and an organized, presentable Front Desk area throughout the shift.