Night Auditor

Holland America/Princess Alaska-Yukon Land Operations•Copper Center, AK

116d

About The Position

The Night Auditor analyzes, verifies, and reports on resort sales, auditing transactions and checking records for accuracy to help maintain profitability. This overnight role supports the operation of the property by completing work needed before the next business day and helping ensure the property is safe. The Night Auditor also provides guest service and responds to urgent or emergency incidents.

Requirements

Pass a pre-employment background check.
Be eligible to work in the United States; employment visa sponsorship is not available.
Organize and prioritize work, maintain attention to time constraints, and work in a team or group environment.
Work in a fast-paced environment with multiple tasks and external influences.
Work independently with minimal supervision while achieving daily goals.
Support and comply with company policies, procedures, guidelines, and health and safety standards.
Lift up to 25 lbs./11 kg.
Stand, walk, or work on feet for a minimum of 8 hours per day.

Responsibilities

Process and print daily sales information using the property management system.
Organize sales receipts from the front desk, tour desk, retail, and food and beverage departments, and flag errors.
Monitor alarm panels and communicate with guests, employees, security, management, and emergency personnel during urgent or emergency medical and non-medical incidents on the property.
Apply knowledge of local information, company products, optional tours, services, and operations to enhance guests’ and employees’ experiences.
Provide excellent customer service; analyze situations, investigate problems, and determine solutions.