Night Auditor-Part Time-Saturday Availability

DELCO DEVELOPMENT•Mount Laurel Township, NJ

33d•Onsite

About The Position

The Night Auditor welcomes and registers guests, establishes credit, directs guest to room, relays messages, answers questions about services, and secures valuables. The position also assists in completion of accounting daily, balancing systems, and researching out-of-balance amounts. This role requires availability on Saturdays.

Requirements

2+ years of customer service experience preferred.
Ability to work all shifts, including overnights and weekends.
Ability to work Saturdays.
Excellent customer-oriented telephone etiquette required.
Ability to multitask, ensure accuracy, and remain highly organized.
Ability to stand and/or sit for long periods during the shift.
Lift up to thirty (30) pounds, unassisted.
Exposure to chemicals.

Nice To Haves

Prior supervisory experience a plus.

Responsibilities

Welcome and register guests.
Establish credit for guests.
Direct guests to their rooms.
Relay messages to guests.
Answer guest questions about hotel services.
Secure guest valuables.
Assist in the completion of daily accounting.
Balance systems.
Research out-of-balance amounts.
Complete a nightly bucket check.
Run the night audit feature in the property management system according to the property night audit checklist.
Reconcile pay-per-view movie/game system with the property management system.
Print and distribute appropriate reports to management.
Prepare the front desk for the upcoming day by removing departing registration cards and posting updated reports.
Assist in the completion of the daily for accounting, researching any out-of-balance amounts each night.
Batch credit cards/gift cards and research any variance each night.
Ensure operating systems balance each night and organize credit card receipts by type.
Research any balances in accounts nightly and check them in and out each night.
Provide necessary daily revenue reporting to management each morning.
Communicate overnight details to management and Front Desk Supervision.
Fill out the Manager On Duty (MOD) checklist.
Communicate with the Supervisor for any special duties or requests.
Assist in other nightly processes or other duties as specified by management on an 'as need' basis.