Night Auditor

Hotel Indigo Dallas Downtown • Dallas, TX

6d

About The Position

The Night Auditor oversees front desk duties at a hotel or other hospitality establishment during the night shift. The role includes assisting guests with check-in and checkout, reviewing guest payments and other details from the day shift, confirming payment for stays and additional requests, and serving as a point of communication for guest needs. The position also involves auditing, balancing, and reporting hotel cash and credit transactions in accordance with established policies and procedures.

Requirements

• Customer service experience is required.
• Experience handling cash and credit card procedures and using math concepts.
• Outstanding verbal and written communication skills.
• Attention to detail and organizational skills.

Nice To Haves

• Previous hospitality experience is preferred.

Responsibilities

• Handle guest check-ins and check-outs efficiently, courteously, and professionally.
• Assist guests and resolve challenges to support guest satisfaction.
• Conduct cash handling and credit card processing activities accurately.
• Audit, balance, and report cash and credit transactions, including checks, deposits, charges, promotional materials, and postings, in accordance with established policies and procedures.
• Perform other job-related duties as assigned.

Benefits

• Health insurance for full-time employees.
• Dental insurance for full-time employees.
• Vision insurance for full-time employees.
• Paid time off for full-time and part-time employees.
• 401(k) plan with company match for full-time and part-time employees.
• Hotel discounts for full-time and part-time employees.
• Paid holidays for full-time employees.
• Early access to earned wages for full-time and part-time employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed