CLUB COTTAGES - NIGHT AUDITOR

Fisher Island Club•Fisher Island, FL

6d•Onsite

About The Position

Fisher Island Club is looking to hire a full-time Night Auditor. This position handles all hotel related operations during the night shift, including all night audit functions and responsibilities. The role involves maintaining office operations, handling guest requests, performing night audit functions on the Qantel computer system, auditing payment and accounting activities, managing reservations, posting deposits, processing refunds, charging no-shows and late cancellations, handling wake-up calls and guest correspondence, settling balances, and checking guests in and out. Effective communication between shifts and departments, and compliance with Fisher Island standards are essential. The position is in an indoor, office environment with a night shift schedule from 11:00 p.m. to 7:00 a.m.

Requirements

High School Diploma or equivalent.
Hospitality experience.
Experience in Hospitality.

Nice To Haves

Night Audit experience preferred.

Responsibilities

Maintain office during the night shift hours (usually 11:00 p.m. to 7:00 a.m.) and handle telephone calls to the office, and any guest requests and concerns.
Perform Night Audit of Qantel computer system when computer boots up in early morning.
Audit all payment of day's Accounting activities of the hotel, including credit card balance and sending of credit card batch to bank.
Handle any pending posting from the previous shifts and from the current shift.
Handle any room and limousine reservations calls during the shift.
Post all advance deposits during the shift.
Refund those applicable.
Charge no-shows.
Charge late cancellations.
Handle wake-up call requests. Handle guest correspondence.
Settle any hanging balances of hotel accounts.
Check-in and check-out any guests as necessary.
Maintain effective communication between the evening shift and the morning shift and other departments.
Comply with all Fisher Island standards with regard to grooming, conduct, policies and procedures.
Complete all other duties and responsibilities as necessary as assigned by supervisor.