Night Auditor-Part-time

Spire Hospitality•Bloomington, MN

10d•$22 - $23•Onsite

About The Position

The Renaissance Minneapolis Bloomington Hotel is seeking a guest-focused, part-time Night Auditor. The role welcomes guests and provides exceptional service throughout their stay, working with the front desk team to create seamless guest experiences. The Night Auditor is responsible for closing and resetting systems, preparing and balancing revenue reports, handling computer issues, and supporting smooth operations for the next day. The hotel is an upscale Marriott property in Bloomington, Minnesota, with 253 guest rooms, on-site dining, an indoor pool, a fitness center, and meeting and event space. SPIRE Hospitality manages hotels and resorts nationwide and describes its work as creating memorable guest experiences and delivering best-in-class service. The stated pay range is $22.00–$22.60, based on experience. A part-time benefits package is offered.

Requirements

High school diploma or equivalent.
At least one year of experience in customer service or a guest-facing role.
Comfort and proficiency working with computers and MS Suite, Outlook, Word, and Excel.

Nice To Haves

One year of hotel front desk experience.
Previous experience with hotel FSPMS systems.

Responsibilities

Provide courteous, attentive service by responding promptly and effectively to guest questions and requests.
Prepare daily Food & Beverage revenue reports and create and balance PMS reports for revenue and settlement accounts.
Make corrections and adjustments through the PMS and handle computer problems that arise during the shift.
Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
Conduct guest check-ins and check-outs efficiently and answer phone calls promptly and professionally.
Resolve guest concerns through attentive service recovery.