Night Auditor

Holland America/Princess Alaska-Yukon Land Operations•Denali, AK

118d•Onsite

About The Position

The Night Auditor analyzes, verifies, and reports on resort sales, helping maintain profitability and ensure the business is ready for the next day. This overnight role supports property safety and the start of business operations for each venue. The position requires attention to detail, effective guest service, and the ability to investigate issues and determine solutions.

Requirements

Must pass a pre-employment background check.
Must be at least 18 years old to reside in company housing, where available.
Must be eligible to work in the United States; the employer cannot sponsor or take over sponsorship of employment visas at this time.
Ability to organize and prioritize work, maintain attention to time constraints, and work in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on one's feet for a minimum of 8 hours per day.

Responsibilities

Process and print daily sales information using the property management system.
Organize sales receipts from the front desk, tour desk, retail, and food and beverage departments, and flag errors.
Communicate with guests, employees, security, management, and emergency personnel during urgent or emergent medical and non-medical incidents on the property.
Apply knowledge of local information, company products, optional tours, services, and operations to enhance the experience of guests and employees.
Provide excellent customer service, analyze situations, investigate problems, and determine solutions.