Night Auditor Part Time

Pyramid Global Hospitality•Sarasota, FL
•Onsite

About The Position

Pyramid Global Hospitality is hiring a part-time Night Auditor for the Front Desk team at Aloft Sarasota Hotel in downtown Sarasota, Florida. The hotel has 139 rooms and 2,400 square feet of meeting space. This role works overnight, typically from 11 p.m. to 7 a.m., and provides guest service during hours when attentive support is especially important. The Night Auditor welcomes and assists guests, supports check-in and hotel operations, and completes night audit procedures with close attention to detail. The position is suited to someone who enjoys engaging with guests, resolving problems, sharing information about the hotel and local area, and creating memorable experiences. The role also involves coordinating with hotel staff, communicating pertinent information to the manager on duty, and assisting other departments as needed.

Requirements

  • Ability to work overnight hours.
  • High attention to detail.
  • High school diploma or equivalent.
  • Strong desire to make an impact on other people.
  • Outgoing and engaging personality.
  • Computer skills.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced setting.
  • Ability to stand for the duration of the shift.
  • Availability to work various shifts, including weekends and holidays.

Responsibilities

  • Help guests discover their “Wanderlust” experience.
  • Provide exceptional, engaging customer service and take a sincere interest in guests.
  • Check guests in, ensure proper credit is received, note and fulfill special requests, and establish accurate guest information.
  • Resolve problems and provide guest recovery when service issues arise.
  • Promote and sell special hotel programs.
  • Interact professionally with hotel staff and provide other departments with necessary information.
  • Know and follow emergency procedures and policies.
  • Maintain the house bank.
  • Generate, print, and distribute daily and weekly reports.
  • Follow night audit procedures with great attention to detail.
  • Communicate pertinent information to the manager on duty.
  • Follow procedures for posting, charges, check cashing, safe deposits, and refunds.
  • Assist other departments as needed.

Benefits

  • Seven paid holidays.
  • Paid time off.
  • Hotel discounts.
  • Medical, dental, and vision insurance.
  • Hospital, critical illness, and accident insurance.
  • Short-term disability insurance.
  • Free employee life and accidental death and dismemberment insurance.
  • 401(k) with employer match.
  • Employee-focused CARE culture.
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