Part-Time Night Auditor

TPG Hotels & Resorts•Mckinney, TX

11d

About The Position

The Night Auditor oversees the hotel’s financial and administrative activities during the night shift. The role supports guests with late check-ins, early check-outs, and other overnight requests while maintaining accurate guest, reservation, and transaction records. It also involves reconciling accounts and revenue, preparing reports for the following day, and monitoring hotel safety and security. The position requires attention to detail, organizational skills, and the ability to work independently.

Requirements

High school education or equivalent previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Ability to meet physical requirements that may include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 lbs.

Responsibilities

Assist guests with late check-ins and early check-outs and respond to overnight inquiries, concerns, and requests.
Process overnight guest check-ins and check-outs; manage reservations and room assignments.
Handle phone calls, take messages, and provide information to guests.
Maintain accurate records of financial transactions, guest interactions, and other relevant information, while complying with data protection and privacy regulations.
Complete administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Compile and distribute daily reports to management, housekeeping, maintenance, and other departments.
Verify and reconcile guest accounts, charges, and payments.
Prepare and balance daily revenue reports covering room, food and beverage, and other revenue.
Post charges, payments, and adjustments to guest accounts.
Perform end-of-day reconciliation and close financial transactions in the hotel's property management system.
Monitor hotel premises for the safety and security of guests and property.
Respond appropriately to emergencies, including fire alarms, medical incidents, and security breaches.