Part Time- Night Auditor

Grand Bohemian Lodge Greenville•Greenville, SC

14d•Onsite

About The Position

Highgate Hotels is hiring a part-time Night Auditor for the Grand Bohemian Lodge in Downtown Greenville, South Carolina. The role reconciles hotel cashier transactions, reviews and compiles management reports, and ensures the accuracy of guest billings and city ledger transactions. It also involves communicating concerns and operational issues to management and providing guest service agent support, including check-in, check-out, switchboard operation, and reservations. The schedule is 11:00 p.m. to 7:30 a.m.; the position may be scheduled 2–4 days per week and requires weekend and holiday availability.

Requirements

High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
Computer knowledge and skills.
Ability to work with financial information and data and perform basic arithmetic.
Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask, prioritize departmental functions, and meet deadlines.
Ability to understand and apply complex information and maintain confidentiality.
Must be available to work weekends and holidays.
Flexible and long hours may sometimes be required.

Nice To Haves

Guest service experience preferred.

Responsibilities

Reconcile hotel cashier transactions and audit financial and statistical reports.
Audit and reconcile Front Desk and Food & Beverage cashier work.
Audit, reconcile, consolidate, and transmit credit card transactions promptly.
Prepare and distribute daily and month-end reports, including operating, discount-program, and tax reports.
Ensure the accuracy of reported numbers and statistics.
Input and update financial information in the corporate communications network and perform required daily, weekly, monthly, and annual data-processing functions.
Perform guest service duties as needed, including checking guests in and out, taking reservations, making wake-up calls, and handling guest requests.
Keep management informed of unusual operational or financial events and deviations from policies or procedures.
Respond to governmental inquiries upon receipt.
Work with financial information and basic arithmetic, prioritize tasks to meet deadlines, and cross-train in other accounting or hotel-related areas.
Attend required hotel meetings and trainings, maintain regular attendance and proper uniform and grooming standards, and comply with hotel standards and regulations.
Maintain guest satisfaction, confidentiality, and a warm, courteous, service-oriented demeanor.
Anticipate, identify, and resolve problems, show initiative in responding to guest and operational needs, and perform other duties as requested by management.