Night Auditor Full Time

322 Hospitality Group • Grand Forks, ND

4d

About The Position

The Olive Ann Hotel is seeking a Night Auditor with strong multitasking skills and a passion for working with people. The role helps create positive guest experiences by attending to guests’ needs during their stay and providing the hotel’s unconditional satisfaction guarantee. The Night Auditor performs nightly financial audits, supports front-desk and lobby operations, and assists guests with check-ins, check-outs, luggage, calls, and special requests. This position reports to the Assistant General Manager.

Requirements

• A minimum of 2 years of previous experience in a similar role is preferred.
• Collaborative attitude.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work proactively and independently while fostering a team-oriented workplace.
• Ability to meet the physical demands of standing, walking, squatting, and lifting for extended periods.
• Ability to read, answer phones, and write emails and other correspondence.
• Ability to lift up to 50 lbs.
• Ability to work irregular hours, nights, weekends, and holidays.
• Ability to work within established policies and structure.
• Proficiency with hotel management software and computer systems.

Responsibilities

• Cover responsibilities in Concierge, Bell Staff, and lobby operations when needed because of staff absence or heavy volume.
• Perform nightly audits of financial transactions and reports.
• Process guest check-ins and check-outs.
• Assist with the phone system and direct calls to the appropriate department.
• Maintain a clean and organized front desk area.
• Arrange for luggage to be delivered to guest rooms.
• Work with Bell Staff to handle guest luggage, deliveries, and special requests smoothly.
• Maintain a balanced bank and verify the accuracy of guest accounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed