Night Auditor

Allison Inn & Spa•Newberg, OR

11d•$23 - $25•Onsite

About The Position

The Allison Inn & Spa is Oregon Wine Country's first full-service luxury resort in the heart of the Willamette Valley. The Allison Inn & Spa’s luxurious deluxe guest rooms and suites are thoughtfully appointed in a lush and relaxing setting. At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world class service and meaningful memories for our guests. Join us as we strive for excellence.

Requirements

2 years Accounting experience, preferably in hotels
Ability to work a flexible schedule to include weekdays, weekends, evenings and holidays.
Ability to effectively communicate with all team members.
An enthusiastic, positive demeanor and desire to provide exceptional guest service.
Successfully pass a pre-employment background investigation
Must have current Oregon Food Handler’s card
Must have current OLCC permit
Must possess a valid driver’s license, pass a motor vehicle records check, and be insurable on company insurance.

Nice To Haves

Night audit experience preferred
Luxury Hotel and Front Desk experience preferred
Experience in Opera Cloud, Delphi, Toast, and Meevo an advantage

Responsibilities

Deliver a high level of service to our guests, including checking in and out of guests and assisting with questions about the Inn and local area attractions and businesses.
Learn and assist in other front office positions including Reservations, Bellman, Door Person, Concierge, Valet or any other task assigned by your supervisor or management.
Complete the nightly audit, including but not limited to: Balance all revenue outlets and audit all the needed revenue centers. Balance credit cards and cash transactions. Monitor credit limit report, highlight excess and report this to front desk management. Monitor Open Folios and Open Balances, collect payment and close out. Provide the Daily Revenue Report. Notify accounting team of all discrepancies.
Take personal responsibility for each guest’s stay beginning from their car or arrival transportation to their departure.
Escort guests to and from their rooms and provide tours of the facility as needed.
Act as an ambassador for The Allison Inn and Spa and provide genuinely warm service to each guest.
Maintain a high degree of ethics and integrity.
Provide tours of the property and rooms.
Communicate professionally and effectively with all guests/staff.
Be on your feet and moving for extended periods of time.
Deliver amenity items to rooms as needed.
Walk property numerous times during night to ensure all doors are secure, lighting is functional, and all guests are safe.
Maintain cleanliness of front office area and lobby.