Night Auditor

Island Hospitality Management•New Orleans, LA

About The Position

The Night Auditor manages front desk operations and serves as a key point of reference for guests and vendors. The role calls for professionalism, courtesy, strong communication skills, and the ability to work in a fast-paced environment. Flexible scheduling may be required, and the number of weekly hours varies according to guest occupancy, season, staffing, and other factors; a specific number of hours is not guaranteed. Availability for some daytime shifts is a plus. The employee is regularly required to stand, sit, or walk for extended periods. Island Hospitality offers a formalized training and development program intended to support employee growth and career advancement.

Requirements

Be a highly motivated team player with strong initiative and a desire for achievement.
Handle workplace problems effectively, including anticipating, preventing, identifying, and solving problems as necessary.
Be able to work alone and perform well in stressful situations.
Extend professionalism and courtesy and have strong communication skills.
Be able to stand, sit, or walk for extended periods.

Nice To Haves

Availability to work some daytime shifts.

Responsibilities

Check in and check out hotel guests.
Process payments according to established hotel requirements.
Provide information and assistance to guests and vendors.
Prepare necessary reports during each shift for the management team.
Identify and correct potential security problems, such as ensuring doors are locked after hours.
Provide excellent guest service and remain approachable and available to guests.

Benefits

Medical, dental, and vision insurance.
Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.
Dependent care FSA.
Identity theft protection insurance.
Commuter benefits for transit and parking.
Pet insurance.
Paid time off and payroll incentives for annual wellness exams.
Employee Assistance Program.
Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
Paid sick and vacation time.
Family leave.
401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
Incentive-based bonus program.
Free hotel room nights and employee discounts within the hotel brand.
Discounts for friends and family within the hotel brand.
Team member recognition and bonuses.
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
Career growth through an in-house training program with a path personalized to employee goals.
Referral bonus program.