Night Audit Part Time (Friday - Sunday)

Majestic Inn and Spa•Anacortes, WA

3d•Onsite

About The Position

We are seeking a detail-oriented and reliable individual to join our team as a Night Audit Front Desk Team. The primary responsibility of this role is to oversee the hotel's nightly operations, including reconciling daily transactions, preparing reports, and ensuring guest satisfaction. The ideal candidate will have excellent communication skills, be proficient in basic accounting principles, and have a strong attention to detail. More importantly, be able to work overnight, 9pm - 6am. We are looking for part-time coverage for this role.

Requirements

Detail-oriented and able to review reports for errors in the process or mistakes
Proficiency in Microsoft Excel and other accounting software
Excellent communication and customer service skills
Confident in dealing with potentially stressful situations and managing through to the end
Ability to work independently and prioritize tasks effectively
Able to work overnight shifts

Nice To Haves

Previous experience in a similar role preferred
Security experience, military experience, police experience, accounting experience, and/or previous hotel experience is a plus
Technical aptitude to resolve issues

Responsibilities

Provide excellent guest service to guests throughout the night
Oversee the hotel's transition from one day to the next
Conducting nightly audits of the hotel's financial transactions
Preparing and distributing daily reports to management
Ensuring the accuracy of guest accounts and resolving any discrepancies
Assisting with guest check-ins and check-outs as needed
Responding to guest inquiries and resolving any issues that may arise during the night
Updating the status of rooms for both operational and security reasons
Incident Management and De-escalation—Proficiency with company incident management procedures and de-escalation techniques to manage and diffuse a high-stress situation.
Troubleshoot issues that occur with IT systems, the Internet, or Software. While a night auditor doesn’t need IT experience, they may need a technical aptitude to resolve issues.