New Patient Specialist

Moreau Physical Therapy • Baton Rouge, LA

1d

About The Position

We are currently accepting resumes for energetic New Patient Service Specialists to join our growing private practice. Responsibilities for this position include but are not limited to scheduling new patient appointments for multiple locations and specialties by speaking with and ensuring each patient receives an exemplary customer service experience from first contact; answering and managing a high volume of phone calls, faxes and other electronic communications; obtaining and entering accurate patient demographics, insurance information and all required documents into the EMR system; communication with referral sources, other team members, insurance companies, etc. and various other duties related to this role.

Requirements

• Exceptional Customer Service skills
• Bilingual in English and Spanish
• Reliable
• Flexible
• Courteous
• Helpful
• Friendly
• Self-motivated
• Sense of urgency in the carryout of all tasks
• Able to work independently in a fast-paced environment
• Able to multi-task
• Attention to detail
• Highly organized
• Team player
• Passion to help provide an outstanding experience for our patients and customers

Responsibilities

• Scheduling new patient appointments for multiple locations and specialties
• Ensuring each patient receives an exemplary customer service experience from first contact
• Answering and managing a high volume of phone calls, faxes and other electronic communications
• Obtaining and entering accurate patient demographics, insurance information and all required documents into the EMR system
• Communication with referral sources, other team members, insurance companies, etc.
• Various other duties related to this role

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed