New Home Counselor

Clayton•Spanish Fork, UT
•Onsite

About The Position

As a New Home Sales Counselor for Oakwood Homes, you will work in the Spanish Fork area community and support prospective buyers throughout the home-buying process. You will present Oakwood Homes, the community, model homes, and home sites; answer buyer questions; address concerns; and work to secure sales contracts while maintaining buyer satisfaction. The role also involves prospecting, participating with the community team, tracking key sales drivers, and using HubSpot CRM and other tools.

Requirements

  • Exceptional customer service and communication skills.
  • Self-starter and self-motivated.
  • Exceptional sales skills.
  • Detail-oriented and able to multitask.
  • Effective at prioritizing.
  • Proficiency in MS Office, including Word, Excel, and Outlook.
  • Good verbal and written communication skills, including the ability to communicate with internal and external customers.
  • Ability to follow defined business processes and align with the company’s corporate culture.
  • Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and complete assignments within given instructions, prescribed routines, and standard accepted practices.
  • Must be a team player and able to sell strategically with a partner.

Nice To Haves

  • Experience in single-family residential or a related field is beneficial but not required.
  • Ability to safely and successfully perform essential job functions consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual, in-person attendance consistent with ADA, FMLA, and other federal, state, and local standards.
  • Ability to lift and carry up to 25 pounds.
  • Ability to talk, listen, and speak clearly.

Responsibilities

  • Lead prospective buyers through a planned road map presentation and virtual demonstration about Oakwood Homes, the community, model homes, and home sites.
  • Answer buyer questions, overcome objections, and secure sales contracts.
  • Support overall buyer satisfaction through regular follow-up and follow-through.
  • Participate with the community team.
  • Address homeowner and buyer concerns throughout the entire process.
  • Self-prospect through realtors and referrals.
  • Focus on and report daily on key success drivers that result in closing sales and writing contracts.
  • Embrace new technologies, specifically the HubSpot CRM system, and other tools.

Benefits

  • Comprehensive benefits package including medical, dental, vision, FSA accounts, 401K, life insurance, short-term disability, long-term disability, and EAP.
  • Time-off benefits including vacation, sick leave, holidays, bereavement, jury duty, FMLA, refresh, floating holidays, and parental leave.
  • Home purchase discount.
  • Tuition reimbursement.
  • Annual salary of $30,000 with eligibility for additional sales commissions.
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