New Home Advisor - Richmond

Tri Pointe Homes Holdings•Richmond, TX

16h

About The Position

Tri Pointe Homes Houston is seeking an experienced, enthusiastic New Home Advisor to sell homes in assigned communities while optimizing the sales process and customer experience. The role guides prospective buyers through model homes, community homesites, sales documentation, and the homebuilding and homebuying process, while maintaining communication with buyers after purchase and helping ensure successful closings. The advisor works collaboratively with sales, construction, customer care, design studio, Tri Pointe Solutions, brokers, and other stakeholders, and contributes to community sales efforts and market analysis. The position involves working at community sales offices, model homes, and homesites, as well as traveling once weekly to onsite corporate offices for division sales rallies and other corporate events. Work conditions vary with weather and construction activity and may include exposure to airborne construction dust and other environmental conditions. The role may require driving buyers from the sales office to community lots or homesites. Tri Pointe Homes describes itself as committed to building a diverse and talented team and fostering an inclusive environment. It is an Equal Opportunity Employer and states that it cannot consider applicants who require visa sponsorship for this position.

Requirements

Minimum of 1 year of previous sales experience.
Knowledge of sales programs, policies, and procedures.
Current working knowledge of homebuilding and the residential real estate industry.
Ability to prepare, plan, and deliver clear and persuasive sales presentations.
Proficiency in Microsoft Word, Excel, and Outlook.
Real estate license if required by state law.
Ability to meet the described physical requirements, including frequent standing, walking on stairs and uneven ground, and sitting; occasional lifting; and potentially driving buyers to community lots or homesites.

Nice To Haves

Bachelor's degree preferred.
New home sales experience preferred.

Responsibilities

Tour model homes with prospective buyers and deliver sales presentations using the Company's defined selling process.
Seek to close prospective buyers during tours by asking closing-related questions, including confirming a return visit.
Take prospective buyers to community homesites, including production homesites and inventory homes or homes under construction, and explain community layout, home placement, property lines, and neighboring structures.
Secure the New Home Gallery and model homes and post signage indicating the estimated return time when visiting homesites.
Manage the buyer backlog and maintain communication with buyers after purchase decisions.
Participate in weekly community team meetings, provide status updates to backlog buyers, identify issues, and collaborate across departments to resolve them and support customer satisfaction.
Enter, update, and use information in the Company's CRM or other required systems to support sales activities.
Explain and process sales documentation, including information needed to complete the Company's purchase agreement forms.
Collaborate with internal and external teams to support the process from model-home setup through sale closing and home delivery.
Participate in traffic-driving efforts, including follow-up calls to prior visitors and coordinating and hosting public and broker events.
Complete follow-up needed to support successful sales closings in assigned communities.
Travel once weekly to onsite corporate offices for division sales rallies and other corporate events.
Explain the homebuilding and homebuying process so buyers understand and feel comfortable with its touchpoints.
Communicate and respond professionally and promptly to internal and external stakeholders to drive sales.
Prepare weekly reports on prospective customer traffic for management.
Develop knowledge of competitors' policies, programs, pricing, products, and consumer demographics to identify differentiators and inform management.
Visit competitors regularly, complete competitive market analyses, and report market changes such as sales pace, pricing changes, new community openings, and close-outs.