New Accounts Lead Teller - Twins Falls, Canyon Park

Zions Bank • Twin Falls, ID

3d • Onsite

About The Position

Zions Bank is hiring a New Accounts Lead Teller to provide quality service while helping protect the branch against loss. The role requires advanced knowledge of branch operations and may involve supervising branch activities in the absence of, or alongside, the branch management team.

The Lead Teller expands the client base through selling and coaching techniques, including supporting lending applications, cross-selling bank products and services, and helping clients across their banking needs. The position may also process cash transactions and perform other customer service duties within the branch. Other duties may be assigned.

Requirements

• High school diploma or equivalent and 2+ years of banking experience, or successful completion of company-approved training.
• Advanced knowledge of banking products, policies, and procedures.
• Solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients’ needs.

Nice To Haves

• Bilingual in Spanish and English.

Responsibilities

• Ensure the branch provides quality service while protecting against loss.
• Maintain advanced knowledge of branch operations.
• May supervise branch activities in the absence of, or in conjunction with, the branch management team.
• Expand the client base through successful selling and coaching techniques, including lending applications and cross-selling bank services and products.
• Assist clients in every area of banking.
• May process cash transactions and perform other customer service duties within the branch.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance starting day one.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health savings, flexible spending, and dependent care accounts.
• Paid training.
• Paid time off.
• 11 paid federal holidays.
• 401(k) plan with company match.
• Profit sharing.
• Competitive compensation in line with work experience.
• Mental health benefits, including coaching and therapy sessions.
• Tuition reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED