Pharmaceutical Sales - Neuroscience Specialist - El Paso, TX - Las Cruces, NM

Otsuka•El Paso, TX

About The Position

Otsuka America Pharmaceutical Inc. is hiring a Neuroscience Specialist to serve as the primary point of contact for healthcare provider (HCP) customers in the El Paso, Texas territory. The role uses in-person, virtual, and digital tools to provide expertise on products and their approved conditions, improve customer engagement, and support patient care. The specialist reports to the Area Business Lead and coordinates with Medical Science Liaisons, Health System Account Managers, Patient Engagement Liaisons, and other cross-functional colleagues under applicable guidelines. The specialist proactively engages HCPs, facilitates discussions, supports local thought leadership, and gathers customer insights to inform local strategy and business planning. The role requires a broad understanding of on-label product information and the ability to communicate complex clinical and product information clearly. It also includes territory analysis, compliant sales activities, account relationship development, and daily field travel by car. Candidates must live within a commutable distance of 50 miles from the primary city in the sales territory. The listed salary range is $107,362 to $166,750, with an incentive opportunity. Actual pay may depend on experience, skills, and internal compensation comparisons.

Requirements

Bachelor's degree.
At least one of the following experience paths: 2 or more years of pharmaceutical or medical device sales experience; 3 or more years of B2B or equivalent outside sales experience in regulated, clinical, or customer engagement settings; or 2 or more years of clinical healthcare experience, such as Nurse Practitioner, Physician Assistant, or RN, with patient-facing, medical education, or therapy-focused responsibilities.
Less than 2 years of pharmaceutical or medical device sales experience may be considered for employees who successfully complete the Otsuka ReadyNow program.
Ability to travel; daily field travel by car is required.
Must reside within a commutable distance of 50 miles from the primary city in the sales territory.

Nice To Haves

CNS knowledge.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.

Responsibilities

Conduct proactive outreach to HCPs regarding product access, on-label information, and established patient care guidance.
Engage customers using virtual and digital tools and refer them to other colleagues, such as CSS, when appropriate.
Facilitate speaker programs and organize local provider groups to discuss experiences and outcomes with local and regional leaders.
Ensure customer requests are addressed and solicit feedback on the quality of customer engagement.
Collaborate compliantly with the ecosystem team to adjust targeting and call-point plans.
Use insights collected from customer-facing roles to inform local strategy and business goals.
Elevate opportunities and feedback, including local market insights, to the Area Business Lead.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Assess territory and business conditions to establish near-term priorities for the territory business plan.
Respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to increase pull-through.
Use promotional materials and internal support-team resources appropriately.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with office and practice personnel, keeping patient health central to conversations.
Follow through with accounts and provide accurate, valuable information in response to customer needs.
Deliver balanced office calls and sales presentations using approved marketing materials and technical references, such as studies and package inserts.
Demonstrate competent knowledge of the company’s products and competitors.