Neuroscience Specialist (Tucson, AZ)

Otsuka Pharmaceutical Co., Ltd.•Tucson, AZ

4d•$107,362 - $166,750

About The Position

Otsuka America Pharmaceutical Inc. is a global healthcare company focused on pharmaceutical products addressing unmet medical needs and nutraceutical products that support everyday health. The Neuroscience Specialist engages healthcare providers (HCPs) through in-person, virtual, and digital channels, providing expertise on products and their approved conditions. The role is designed to improve customer and patient experiences through local care delivery and thoughtful customer engagement. The Specialist is the primary point of contact for HCP customers and communicates complex, on-label information based on approved content. The position focuses on customer engagement, thought leadership, and business planning. It involves proactive outreach, facilitating discussions, gathering and elevating customer insights, and collaborating with colleagues across Medical, Market Access, and Patient Support within applicable guidelines. The Specialist reports directly to the Area Business Lead and works with the ecosystem team to support local strategy and business goals. The role requires territory analysis and business planning, compliant use of promotional materials, and effective engagement with HCPs and office staff. The Specialist builds relationships with practice personnel, supports product access and reimbursement understanding, and provides accurate, balanced information to help HCPs enhance patient outcomes. The listed U.S. pay range is $107,362 to $166,750, plus incentive opportunity; actual pay may vary based on experience, skills, and internal comparisons.

Requirements

At least one of the following experience pathways: 2 or more years of pharmaceutical or medical device sales experience; 3 or more years of B2B or equivalent outside sales experience in regulated, clinical, or customer engagement work; or 2 or more years of clinical healthcare experience (such as Nurse Practitioner, Physician Assistant, or RN) with patient-facing, medical education, or therapy-focused responsibilities.
Less than 2 years of pharmaceutical or medical device sales experience may be considered for employees who successfully complete the Otsuka ReadyNow program.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.
Must reside within a commutable distance of 50 miles from the primary city in the sales territory.

Responsibilities

Conduct proactive outreach to HCPs on product access, on-label information, and established patient care guidance.
Engage customers through in-person, virtual, and digital tools, and direct them to colleagues such as Customer Service Specialists when appropriate.
Ensure customer requests are met and solicit feedback on the quality of engagement.
Facilitate speaker programs to share knowledge and insights.
Organize local provider groups to discuss experiences and outcomes with local and regional leaders.
Elevate opportunities, customer feedback, and local market insights to the Area Business Lead to inform strategy and business goals.
Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
Use insights from customer-facing roles to inform local strategy and business goals.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Assess territory knowledge and business conditions to establish priorities for the territory business plan, and respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to support pull-through.
Use promotional materials effectively and maintain awareness of internal support resources, utilizing them appropriately.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with key office and practice personnel, focus conversations on patient health, and follow through by providing accurate, useful information.
Deliver balanced office calls and sales presentations using approved marketing materials and technical references, such as studies and package inserts, with clear and confident product and competitive knowledge.