Neuroscience Sales Specialist – (Greater Springfield, MA) Johnson & Johnson Innovative Medicine

6345-ITI Legal Entity•Springfield, MA

About The Position

Johnson & Johnson Innovative Medicine is seeking a Neuroscience Sales Specialist to support customers in the Greater Springfield, Massachusetts area west to the Berkshires. The posting may be considered for multiple levels in the sales job family; final level and title depend on the candidate’s experience, skills, and demonstrated capabilities. The role supports the Neuroscience portfolio, including Caplyta, and advances patient-focused outcomes through customer-driven sales execution. The specialist engages healthcare professionals and other stakeholders, shares approved clinical and scientific information, develops territory and account plans, and uses customer and market insights to guide execution. The position works with customers and internal partners across in-person, virtual, and digital channels, while following healthcare compliance requirements and protecting privacy and data integrity. The role requires a bachelor’s degree, a valid U.S. driver’s license, at least three years of relevant experience, and the ability to travel up to 50%, potentially including overnight and weekend travel. The candidate must live in or be willing to relocate to the territory. The anticipated base salary is $79,000–$158,000, adjusted based on relevant experience. The role is eligible for the company’s long-term incentive program and offers a range of health, retirement, leave, and other benefits subject to plan terms and eligibility.

Requirements

Bachelor’s degree required.
Valid driver’s license issued in one of the 50 United States.
At least three years of relevant work experience in healthcare sales, account management, customer-facing roles, business-to-business sales, or a recent transition from Active-Duty Military.
Ability to travel up to 50%, potentially including overnight and weekend travel.
Must live in the territory or be willing to relocate to it.
Experience using a structured sales approach, adapting engagement to customer needs, and confirming clear next steps to advance appropriate adoption.
Experience identifying account obstacles, gathering relevant information, determining next steps, and escalating appropriately when needed.
Experience building trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
Experience creating and executing territory or account plans by setting priorities, aligning activities to goals, and adjusting based on insights and results.
Experience partnering across internal teams by engaging appropriate stakeholders, sharing relevant information, and coordinating actions to improve customer experience.
Ability to identify relevant information and relationships among data, interpret business data in graphs, tables, and reports, and develop data-informed solutions using appropriate analysis.

Nice To Haves

MS, MBA, or PhD.
Experience in the Neuroscience therapeutic area.
Experience working in complex accounts, institutional environments, or integrated delivery networks.
Experience navigating payer access, reimbursement, affordability, or other dynamics affecting appropriate utilization.
Demonstrated track record of consistently achieving sales goals in a competitive selling environment.
Demonstrated ability to influence internal and external stakeholders to support coordinated customer engagement.
Commitment to learning emerging technologies such as AI through exploration, iteration, and applying new tools over time.
Experience communicating clinical and scientific information using approved materials, accurately explaining evidence, and tailoring messaging to customer priorities within guidelines.

Responsibilities

Engage healthcare professionals and stakeholders using customer-specific approaches aligned with practitioner priorities, institutional needs, and patient outcomes.
Develop expertise in the Neuroscience portfolio, including Caplyta, and use approved clinical and business knowledge to support customer engagement, territory priorities, and patient-focused outcomes.
Communicate approved clinical and scientific information using authorized materials and comply with information-sharing policies.
Develop and execute strategic pre-call and account plans, review progress regularly, and align actions with territory, district, regional, and national goals.
Identify, prioritize, and engage stakeholders who influence business, tailoring messages and resources to their roles.
Optimize selling time and stakeholder access across accounts and care settings.
Analyze business and market data to identify opportunities, assess performance, and adjust execution strategies.
Apply knowledge of payer access, affordability, and reimbursement dynamics to support appropriate utilization.
Build trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
Conduct two-way clinical and scientific discussions that address customer needs, support informed decision-making, and build long-term trust.
Collaborate with internal partners to coordinate customer engagement across face-to-face, virtual, and digital channels as available.
Collaborate with customers and internal partners to support patient-centered care, coordinated treatment planning, and appropriate therapy utilization and adherence.
Partner across functions to promote shared accountability, a consistent customer experience, and business objectives.
Share field insights and observations to inform planning, prioritization, and continuous improvement.
Follow all Health Care Compliance policies and guidelines.
Use CRM and approved AI-enabled tools where available to strengthen prioritization, planning, and follow-through while maintaining privacy, data integrity, and policy alignment.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability coverage
Business accident insurance
Group legal insurance
Company consolidated retirement plan (pension)
401(k) savings plan
Long-term incentive program
Vacation: 120 hours per calendar year
Sick time: 40 hours per calendar year; 56 hours per calendar year for employees residing in Washington State
Holiday pay, including floating holidays: 13 days per calendar year
Work, Personal and Family Time: up to 40 hours per calendar year
Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement
Condolence leave: 30 days for an immediate family member and 5 days for an extended family member
Caregiver leave: 10 days
Volunteer leave: 4 days
Military spouse time off: 80 hours