Neuroscience Sales Specialist – (Greater Springfield, MA) Johnson & Johnson Innovative Medicine

Johnson & Johnson Innovative Medicine•Springfield, MA

1d•$79,000 - $158,000

About The Position

Johnson & Johnson Innovative Medicine is seeking a Neuroscience Sales Specialist to support customers in the Greater Springfield, Massachusetts area west to the Berkshires. The role may be considered at multiple levels in the same sales job family, with final level and title based on the candidate’s experience, skills, and demonstrated capabilities. The specialist supports patient-focused customer engagement by developing expertise in the Neuroscience portfolio, including Caplyta, and using approved clinical and business knowledge to address practitioner priorities, institutional needs, and patient outcomes. The role develops territory and account plans, analyzes business and market data, builds relationships with healthcare professionals and internal partners, and coordinates customer engagement across available channels. The position requires compliance with healthcare policies and appropriate use of CRM and approved AI-enabled tools. The territory role requires living in or being willing to relocate to the geography, a valid U.S. driver’s license, and the ability to travel up to 50%, potentially including overnight and weekend travel. The anticipated base salary is $79,000–$158,000, adjusted for relevant experience. The role is eligible for the company’s long-term incentive program and benefits, subject to applicable plan terms and policies.

Requirements

Bachelor’s degree required.
Valid driver’s license issued by one of the 50 U.S. states.
At least three years of relevant experience in healthcare sales, account management, customer-facing roles, business-to-business sales, or recent transition from Active-Duty Military.
Ability to travel up to 50%, which may include overnight and weekend travel.
Must live in the territory or be willing to relocate there.
Experience using a structured sales approach, adapting engagement to customer needs, and confirming next steps to advance appropriate adoption.
Experience identifying account obstacles, gathering information, determining next steps, and escalating appropriately when needed.
Experience building trust-based relationships with customers and internal partners through communication, follow-through, and collaboration.
Experience creating and executing a territory or account plan, setting priorities, aligning activities to goals, and adjusting based on insights and results.
Experience collaborating across internal teams by engaging relevant stakeholders, sharing information, and coordinating actions to improve the customer experience.
Ability to identify relevant information and relationships among data, interpret business data in graphs, tables, and reports, and develop data-driven solutions using appropriate analysis.

Nice To Haves

MS, MBA, or PhD.
Experience in the Neuroscience therapeutic area.
Experience working in complex accounts, institutional environments, or integrated delivery networks.
Experience navigating payer access, reimbursement, affordability, or other dynamics affecting appropriate utilization.
Track record of consistently achieving sales goals in a competitive selling environment.
Ability to influence internal and external stakeholders to support coordinated customer engagement.
Commitment to learning emerging technologies such as AI through exploration, iteration, and continued application of new tools.
Experience communicating clinical and scientific information using approved materials, accurately explaining evidence, and tailoring messaging to customer priorities within guidelines.

Responsibilities

Engage healthcare professionals and stakeholders using customer-specific approaches aligned with practitioner priorities, institutional needs, and patient outcomes.
Develop expertise in the Neuroscience portfolio, including Caplyta, and apply approved clinical and business knowledge to customer engagement, territory priorities, and patient-focused outcomes.
Communicate approved clinical and scientific information using authorized materials and follow information-sharing policies.
Develop and execute strategic pre-call and account plans aligned with territory, district, regional, and national goals, and review progress regularly.
Identify, prioritize, and engage influential stakeholders, tailoring messages and resources to their roles.
Optimize selling time and stakeholder access across accounts and care settings.
Analyze business and market data to identify opportunities, assess performance, and adjust execution strategies.
Apply knowledge of payer access, affordability, and reimbursement dynamics to support appropriate utilization.
Build trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
Conduct two-way clinical and scientific discussions that address customer needs, support informed decision-making, and build long-term trust.
Collaborate with internal partners to coordinate customer engagement across face-to-face, virtual, and digital channels as available.
Work with customers and internal partners to support patient-centered care, coordinated treatment planning, and appropriate therapy utilization and adherence.
Partner across functions to support shared accountability, a consistent customer experience, and business objectives.
Share field insights and observations to inform planning, prioritization, and continuous improvement.
Adhere to Health Care Compliance policies and guidelines.
Use CRM and approved AI-enabled tools where available to strengthen prioritization, planning, and follow-through while maintaining privacy, data integrity, and policy alignment.
Perform additional duties as business needs evolve and align with business and enterprise priorities.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability insurance
Business accident insurance
Group legal insurance
Pension plan
401(k) savings plan
Long-term incentive program
Vacation: 120 hours per calendar year
Sick time: 40 hours per calendar year; 56 hours for Washington residents
Holiday pay, including floating holidays: 13 days per calendar year
Work, Personal and Family Time: up to 40 hours per calendar year
Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement
Condolence leave: 30 days for an immediate family member and 5 days for an extended family member
Caregiver leave: 10 days
Volunteer leave: 4 days
Military spouse time off: 80 hours